Sr. Business Analyst

Job Description

Job Description

Dexian Government Solutions is recruiting for a Sr. Business Analyst to support our contract at the USPSOIG in Arlington, Virginia.

Position Description:

• Develop new business strategies and models

• Communicate to management on how these strategies and models will enhance business efficiency

• Create monthly reports on the performance of the business • Identify and address operational, financial, and technological risks within the business

• Maintain, test, and improve business and systems operations

• Build and maintain relationships with key stakeholders • Identify innovative ways to increase customer satisfaction

• Evaluate the performance of project teams to ensure that targets and deadlines are met

• Communicate ideas and viewpoints to senior management

• Act as a liaison between business and IT groups

• Supervise the design of new products and evaluate how these will perform on the market

Primary Requirements:

• Excellent communication skills - you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback

• Analytical skills - part of the daily role includes analyzing data, feedback, and metrics to derive meaningful insights and make data-driven decisions

• Customer service skills - you are experienced in placing the customer at the center of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy

• Problem-solving/analytical skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points

• Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics.

• Project Management experience at the senior level
• Prefer a technical Project Manager to understand data projects and understand the holistic view of the project, not just be tasks focused
• Proven training in Business Process Modeling
• Proficiency in MS Office (MS Word, Excel, PowerPoint)
• The ability to handle multiple projects in a fast-paced environment

Secondary Requirements:

• Knowledge of cloud environments
• Knowledge of Databricks
• Knowledge of Microsoft Visio and Access is advantageous
• Ability to develop and run SQL or Python queries

Experience:

• Bachelor's degree in business, accounting, IT or any related field

• 3+ years' experience as a business analyst

Company Description

Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The Dexian Government Solutions team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes Open Paid Time Off, 11 Federal Paid Holidays & 5 Paid Sick Days, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

Dexian Government Solutions is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.

All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.

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This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.