Student Success Advisor

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Primary Function/General Purpose of Position

The Academic Advisor of Student Success (Success Advisor) serves as a member of the RHEI advising team in which students are placed at the center of all that we do and supports students throughout the student lifecycle by providing academic advising and academic counseling to all student populations as guided by the mission vision and strategic plan of the Richmond Higher Education Institutions and Office of Student Success. The Success Advisor partners with students faculty and administration of the RHEIs to support students in pursuit of their educational goals and to ensure they have access to support services and resources that assist students in their academic journey.

Essential Job Functions

• Provides academic assistance and advising to a diverse student population including non-traditional on-campus and hybrid/online learners to facilitate students successful and timely educational planning and degree completion in alignment with their educational and career goals.

• Assists students in developing skills and strategies which foster independent active learning academic success and progression timely degree completion and achievement of their educational goals.

• Evaluates student needs and provides appropriate resource referral to career academic counseling and student life resources and opportunities.

• Provides insight and direction to students in making decisions concerning education goals leading to graduation. Serves as institutional representative and vital connection in helping students understand college resources policies and procedures.

• Contributes to the development implementation and assessment of academic and non-academic programming advising tools and resources. Identifies recommends and helps coordinate academic assistance resources programming and related auxiliary support services.

• Develops a rapport of trust and accessibility with assigned students in caseload. Ensures accurate academic advising and quality support contributing to persistence and a positive student experience. Upholds sound equity and inclusion practices for student success with all students.

• Collaborates with faculty and the Director of Student Success to identify at-risk students and develops an action plan to facilitate student success. Assists with retention programming for all programs. Helps develop and team teach parts of the Orientation course for incoming students.

• Functions as a member of the student success team to ensure the proper workflow continuous improvement and outcomes of the office. Collaborate with colleagues to advance quality advising practices.

• Monitors student progress and develops graduation plans in partnership with individual students. Provide information regarding curriculum policies procedures opportunities and guidelines for academic programs.

• Represents the Office of Student Success at internal and external events and functions. Participates in student organizations and on committees provides support for student affairs/student life initiatives.

• Supports strategic support efforts as directed by the Dean and Director of Student Success including but not limited to new student orientation campus connections continuing student programming and commencement.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.

Licensing/Certification

N/A

Education

Masters Degree (required) (Education Counseling Psychology Student Development)

Work Experience

(2) years and recent experience in academic advising higher education counseling or a closely related field. (required)

Strong technology skills including on-line course management software web-enabled student success resources student information systems. Experience counseling/advising both traditional and non-traditional learners in a face-to-face and virtual environment. The ability to assess student needs and make referrals to external resources. Strong interpersonal communication and collaborative skills to interact with diverse students faculty and administration. Professional demeanor and strong commitment to excellent customer service. Ability to work independently and collaboratively. Self-directed. (required)

Prefer the ability to evaluate disability documentation and apply information to determine appropriate accommodations and services; ability to effectively engage with college students with disabilities. Knowledge of disabilities as well as Section 504 Americans with Disabilities Act (ADA); the Americans with Disabilities Act Amendments Act (ADAAA) and FERPA laws. (preferred)

Bon Secours is an equal opportunity employer.

As a Bon Secours associate youre part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer

• Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
• Medical dental vision prescription coverage HSA/FSA options life insurances mental health resources and discounts
• Paid time off parental and FMLA leave shot- and long-term disability backup care for children and elders
• Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Nursing Education - Memorial - College of Nursing

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .

Required Experience:

Unclear Seniority