Restaurant Training Manager

Thompson Hospitality is seeking an experienced and highly adaptable Training Restaurant Manager to lead and execute New Restaurant Openings (NROs) across our growing brand. This role is ideal for a hands-on leader who thrives in fast-paced environments, enjoys training teams from the ground up, and is passionate about operational excellence.

The selected candidate will be based in Makers Union Reston VA , which will serve as their home location and primary training store. However, this position requires frequent travel to support new openings for all brands and provide on-site leadership during launch periods.

• Serve as the lead NRO Manager , overseeing all aspects of new restaurant openings from pre-opening through post-launch stabilization
• Be on-site for all NROs , ensuring smooth execution of operations, staffing, and training
• Lead recruitment, onboarding, and training of new team members and management staff
• Partner with cross-functional teams (operations, HR, training, facilities) to ensure readiness and compliance
• Implement company standards, systems, and culture in each new location
• Monitor opening performance and provide hands-on support to ensure a successful launch
• Travel to various locations within the group as needed to support openings and training initiatives
• Maintain high standards of food quality, service, cleanliness, and operational efficiency

• 3+ years of restaurant management experience (multi-unit or NRO experience preferred)
• Proven track record in training and developing teams
• Strong leadership, organizational, and communication skills
• Ability to thrive in high-pressure, fast-paced environments
• Willingness and flexibility to travel frequently
• Hands-on approach with a strong attention to detail
• Passion for hospitality and team development

Physical Requirements:

• Ability to stand and walk for extended periods (up to 6–8 hours).
• Lift and carry up to 20 lbs (e.g., menus, highchairs, booster seats).
• Reach, bend, and stoop occasionally.
• Use hands and arms to operate reservation systems and phones.
• Clear verbal communication skills and ability to interact with guests in a busy environment.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Who We Are:

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.