Client Care Representative
- 401(k) matching
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Profit sharing
- Answer incoming calls promptly and professionally. No robots here, just real people helping real customers.
- Verify and update customer information in our CRM with accuracy and attention to detail.
- Support Technicians with checkouts and record updates.
- Respond to chats and emails as needed
- Perform additional duties as assigned to support team success
- Proven experience providing excellent customer service by phone
- Strong multitasking skills; handle calls while maintaining detailed notes in the CRM
- Positive, customer-focused attitude and clear communication style
- Ability to think independently, problem-solve, and leverage available resources
- Willingness to work evenings, weekends, and holidays as scheduled
- Affordable benefits: Up to 90% Employer-Paid Medical, Dental, Vision coverage for employees, Short-Term/Long-Term Disability Insurance
- 401(k) plan with company match
- Paid Time Off accrued quarterly, plus paid holidays, and birthdays off
- Teammate & Family Discounts
- Paid training and ongoing development opportunities
- Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
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