Digital Customer Success Associate - Entry Level

100% Remote – U.S. Residents Only

Please Note: We are currently hiring only U.S. residents who are legally authorized to work in the United States with a valid Social Security Number.

We are not hiring in Massachusetts.

Position: Remote Life & Health Insurance Sales Representative

Company:  American Income Life (AIL)

Location:  100% Remote (Work From Home)

Job Type:  Full-Time | Flexible Schedule

Compensation:  Commission + Bonuses + Residuals

About Us

For over 70 years,  American Income Life (AIL) has proudly served working-class families by providing  life, accident, and supplemental health insurance  to help them protect what matters most.

Our mission is simple:  to make each person’s life better —whether they’re a client, a team member, or part of our extended community. We provide  career growth, stability, and purpose  for those ready to make an impact.

We’re expanding our remote team and hiring  motivated, compassionate, and licensed insurance professionals  ready to grow their careers in a supportive, high-energy environment.

What We Offer

•  100% Remote Work:  Virtual training and support provided
•   Free Training:  Learn our systems and processes from industry leaders
•   No Cold Calling:  We provide all leads at no cost
•   Lucrative Compensation:  Commission, bonuses, and long-term residual income
•   Health Insurance Reimbursement
•  Flexible Schedule:  Maintain work-life balance
•   Career Development & Leadership Opportunities
•  Fun@Work Culture:  We believe in teamwork, growth, and enjoying what you do

What You’ll Do

• Assist clients in understanding their  insurance options  and selecting the right products
• Handle  inbound calls —no outbound cold calling
• Provide  compassionate, professional service  to build long-term client relationships
• Process  applications  and answer policy-related questions
• Meet or exceed  sales performance goals  through consultative selling
• Work independently while adhering to a consistent remote schedule

Requirements

•   Active Life & Health Insurance License  in your state (or willingness to obtain one — assistance provided)
•  Strong communication skills  (verbal and written)
•   Tech-savvy  with confidence using computer systems and video conferencing
•   Self-motivated  and organized
•   High school diploma or GED
• Must be 18 years or older  and legally authorized to work in the U.S.
•   Veterans encouraged to apply

Work-From-Home Equipment Requirements

• Desktop or laptop (preferably 2–3 screens for presentations)
• Webcam (video required)
• High-speed wired internet  (16 Mbps download / 3 Mbps upload minimum)
• USB headset with noise-canceling microphone (recommended: Jabra, Plantronics, Logitech)
• Phone, tablet, or landline access for program use

Supplemental Pay

•   Bonus Opportunities
•  Monthly Residual Income
• If you’re ready to join a mission-driven company that values growth, flexibility, and financial success,  apply today  to become part of the  American Income Life  family.

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.