Office Services Supervisor I (Typing)

Job Description and Duties

Under the direction of the Office Services Supervisor II (General) (OSSII-G), the Office Services Supervisor I (Typing) is responsible for one or more of the following functions : coordinate assignment of tasks to clerical staff, hiring, counseling, cross training and managing Area files . Serves as a backup for the OSSII-G, and cross train with other clerical positions for the Office Services Unit of the Border Division, Santa Ana CHP Area .

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. Th e SOQ must be typed , no more than two page in length , and 12-point Arial font. Place your name and Job Control Number in the upper left corner of the first page.

1. Describe your experience, educational background, and qualifications for this position as it relates to the duties outlined in the Duty Statement and Desirable Qualifications.

2. Describe your experience and role in analyzing a supervisory issue. What was the situation/issue, what did you do, and what was the outcome?

3. Describe your experience working in a team environment and how you developed productive working relationships with peers, management, and external partners. Include your experience working with highly confidential and sensitive matters, and your ability to take direction, work independently and multi-task.

• The CHP utilizes their own Office Services Supervisor I (Typing) certification list. Applicants must meet the minimum qualifications for the Office Services Supervisor I (Typing) classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link below and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Excellent interpersonal skills, good written and verbal communications skills, ability to multi-task, good organizational and computer skills, the ability to work as part of a team, excellent attendance and punctuality.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number JC-527221 and/or position number 388-675-1148-002 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a complete state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumes in lieu of the SOQ will not be considered. Refer to the Special Requirement Section of this job posting for the SOQ questions.