Customer Service Representative
Job Description:
Position: Customer Service Representative
Organization: BDR Solutions LLC
Job Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Address customer concerns and resolve issues in a timely and professional manner
- Provide product or service information to customers
- Process orders, returns, and exchanges accurately
- Maintain customer records and update information as needed
- Collaborate with internal teams to ensure customer satisfaction
- Assist with customer account management and billing inquiries
- Handle customer complaints with empathy and understanding
- Contribute to a positive and supportive team environment
Essential Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Customer-focused mindset with a commitment to providing exceptional service
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and accuracy in data entry and record-keeping
- Proficiency in MS Office and customer service software
Desired Experience:
- 1-2 years of experience in customer service or a related field
- Experience working in a technology or IT environment is a plus
Salary & Benefits:
- Minimum Salary: $20 per hour
- Maximum Salary: $30 per hour
- Currency: USD
- 5 days a week frequency of salary payment
- Health and dental insurance benefits
- Paid time off and vacation days
- Career development opportunities
- 401(k) retirement plan
Recommended Jobs
Attorney Development Manager
We are seeking an Attorney Development Manager to join our growing Administrative team. This role will primarily be in-office with some flexibility as it will involve daily interaction with attorneys…
To Go Specialist
For this position, pay will be variable by location - plus tips. Our To Go Specialists are food experts who love to recommend their favs to guests who want to eat at home, work or anywhere …
Network Based System Analyst
Network-Based System Analyst Location: Arlington, VA Must have an active Top Secret Security Clearance Node provides remote and onsite advanced technical assistance, proactive hunting, rapid…
Armed Security Officers sites located in Norfolk area
Job Description Job Description Armed Security Officers sites located in Norfolk area These positions are at our clients locations. We are providing professional, customer service, mature in…
Allied - X-Ray Tech - Travel
Job Description Job Description Gross Pay (weekly): $2502.0 Taxable Pay (weekly): 1256.0 Non-taxable Pay (weekly): 1246.0 Company Description We are one of the leading healthcare staffing …
CT Tech (Computed Tomography)
Seeking CT Technologist For a Virgina Heath System just outside of D.C. Job Type: Full-Time | Temp-to-Perm | Contract Shifts: Multiple shifts available, Monday - Thursday, 9p 7:30A (Nights 4 …
Physician Assistant
Company Overview Virginia Medical Specialists is a private practice dedicated to excellence in pulmonary and critical care medicine. With over 25 years of experience, our team is committed to provid…
General Manager
Join a high-performing team at Marco’s Pizza newest location, Genito Crossing, with great culture and real opportunity for growth. We’re looking for driven, aspiring leaders who’s ready to step up, …
Quality Control Manager - HVAC & Plumbing
Quality Control Manager – HVAC & Plumbing Highland Consulting Group is an executive construction recruiting firm that specializes in placing top talent nationally. We are recruiting individuals w…
Direct Support Professional DSP/ Caregiver
Job Description Job Description We are currently looking for a person to provide direct support to individuals with intellectual disabilities in a residential setting for a group home. The ide…