Service Manager
- Manage numerous TMR contracts utilizing manpower, and providing proper maintenance. Also provide customers with fixed cost and the company with fixed income.
- Yearly budgeting process through sales projections vs. economic conditions. This provides guidance for business activity.
- Responsible for building maintenance. This is done by locating and supervising contractors which service the Washington facility. Maintain the building in a clean and repaired condition.
- Manage preventative maintenance program by review/schedule PM-update of completions performed to generate service sales.
- In-house rental sales/coordinator for industrial. Handles call-in rentals and coordinate all deliveries performed to generate additional rental sales.
- Coordinates with Hyster-Yale and manages Self-Guided Vehicle System. Provides 24 hour support of these units.
- Works with other department managers (i.e. Construction Service Manager and Parts Manager) to provide overall branch management and decision making for day to day operations.
- Works with various departments within the company such as, Human Resources for personnel functions; Technical Services for warranty and service related problems; and the Credit Department for customer credit and collection.
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