Data Analyst
Software license management in support of the Centralization of Tools (CoT) program Support the acquisition, distribution, and deployment process of analytical applications (investigative tools) to meet demands of field investigations enterprise-wide Ability to load data and utilize dashboards and reports on defined measures, metrics, and key performance indicators while utilizing Microsoft PowerBI. Track and maintain licenses for investigative tools to be used enterprise-wide while assessing the effectiveness of the tools to meet the demand of the field. Conduct briefings using Microsoft PowerBI and other Suite tools to collect and track request for tools access and distribution. Review and process raw data from multiple vendors reports to justify license revocation. Proactively identify and implement process improvements through the design and implementation of policies, procedures, standardized documentation, and analytics infrastructure to enforce industry best practices. Act as liaison between program office and the IT support to consolidate requests for tools access from field elements Serve as an external vendor relations manager to work with account executives to coordinate training and provide materials for end-users as well as create stats for training outcomes. Explain tasks and processes in a clear and concise manner to be consumed and understood by non-technical business associates. Must communicate complex concepts or ideas in a confident and well-organized manner through verbal, written and/or visual means on an as requested basis Produce written reports to provide periodic updates to the field on trends related to cyber tools A general understanding of IT systems, networking, and computer software Must have the ability to effectively communicate, in a confident and well-organized manner, through verbal, written and/or visual means Support of law enforcement programs strongly desired BS/BA in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technology-related discipline. Education Equivalency: High School Diploma + 4 additional years of experience = Associate's Degree; Associate's Degree + 4 additional years of experience = Bachelor's Degree; Bachelor's Degree + 4 additional years of experience = Master's Degree; Master's Degree + 4 additional years of experience = PhD Minimum 3 years of experience in IT roles, utilization in software as a service (SaaS), and project management. Active DoD Public Trust Security Clearance required. Minimum 1 year of experience developing dashboards in PowerBI.
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