Customer Service Representative

Join a stable and supportive team as an onsite Customer Service Representative at a leading Third Party Administrator (TPA) for healthcare benefits in Roanoke, VA. This is an immediate need for a highly experienced representative who is dedicated to handling high-volume inbound calls. If you are looking to focus your efforts primarily on phone support and problem resolution, this is the perfect opportunity for you. You will receive a competitive rate of $17/hr. The work environment is entirely onsite, with a consistent shift of 8:00 am - 5:00 pm, and possible overtime.

salary: $16.99 - $17 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Inbound call center

Skills

• Follow-up
• Active Listening
• Telephone Etiquette
• Empathy
• Interpersonal Sensitivity
• Adapting to Change
• Typing Skills
• Basic Software Skills
• Basic Computer Skills
• Customer Service
• Call Center Support

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.