Operations Sr. Manager, Homeland Security Sector

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Join GDIT’s Intelligence and Homeland Security Division and DHS Sector as the Operations Manager supporting DHS and other national security programs.  In this role, you’ll have a unique opportunity to support the critical missions of our DHS customers, coordinate and ensure performance across our diversified IT and mission portfolio, partner with our Business Development, Capture and CTO teams to manage business operations and coordinate talent acquisition and development activities.  As a key leader in the Sector, you will execute on our strategic direction, aligned with the broader Sector and Division strategies, to ensure a consistent and seamless flow of information and implement Sector-wide priorities.  With an unmatched footprint in DHS, this is a fantastic time to join GDIT and its Homeland Security Solutions Sector.

GDIT is one of the largest IT services providers serving the U.S. government with annual revenue of approximately $10 billion and over 30,000 employees. We are a leader in providing cloud, cyber, data & analytics, enterprise IT, application, and mission services to our customers.

HOW A SENIOR OPERATIONS MANAGER WILL MAKE AN IMPACT:

Key responsibilities for Operations Manager role will include:

• Aligning teams, setting and managing goals, executing sector, division, and corporate strategic initiatives, and improving business processes across the sector.

• Analyzing and providing guidance on our current processes and workflows to help the sector run efficiently and effectively.

• Analyzing budgets for equipment and support need to ensure our contracts and programs continuously perform at their peak.

• Creating business and operations strategies to achieve targets and key sector objectives.

• Keeping current with business and economic trends to forecast how the business will need to adapt and change over time.

• Providing and managing customer relationships and technical oversight of the portfolio, ensuring exceptional customer satisfaction and employee engagement

• Coordinating activities and resourcing between sector growth and operations teams to ensure efficient application of resources across opportunities.

• Creating briefing materials and business intelligence reports to improve customer interactions and value.

• Experienced in PowerPoint, SharePoint and Excel.

• Developing relationships across GDIT functional, growth, and operations teams, industry partners, and customers.

• Act as the primary operational interface with key internal and external stakeholders, serving as HSS point of contact for Corporate and Division data calls, coordinating through Sector to attain compliance

• Support the Sector VPGM in planning high-profile meetings, employee engagement activities, and other events and/or engagements as needed.

WHAT YOU'LL NEED TO SUCCEED

Bachelor's Degree in information technology, business, or a related discipline is required. 

• 5 or more years of experience leading small to medium sized teams

• Must be local to the area and able to work onsite

• Exceptional judgement, discretion and proven ability to anticipate issues and proactive in nature in trying to address

• In-depth knowledge of the DHS mission and market.

• Ability to coordinate and manage the activities related to sector operations and strategy

• Ability to effectively engage with C-suite leadership

• Ability to thrive in a highly collaborative, fast-paced, growth-focused environment

• Ability to motivate teams to perform exceptionally over long stretches of time and in challenging situations

• Ability to communicate exceptionally, including customer and board-level briefings

Other Qualifications & Experience

• Working relationships with current DHS employees and potential teaming partners

• Knowledge of homeland security challenges and solutions, as well as DHS relationship to the intelligence community and law enforcement partners.

• Experience serving the broader DHS market

• Some degree of business acumen and exposure and/or experience to government contracting

• Occasional travel in the US

• Secret or Top Secret clearance preferred
• US Citizenship required

• Prior experience as a DHS Federal Employee a plus

• DHS EoD a plus

GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

10-25%

Citizenship

U.S. Citizenship Required