Director of Operations
- Strategy Execution & Alignment
- Translate McChrystal Group strategy into actionable, enterprise-level initiatives with clear milestones, accountability, and resourcing.
- Shape organizational prioritization by advising senior leaders on risks, tradeoffs, and operational impacts.
- Partner closely with the Management Team to maintain clarity, alignment, and follow-through.
- Operating Rhythm & Process Ownership
- Own and continuously refine McChrystal Group’s operating cadence (ROPR, KSFs, MBRs), to drive speed, accountability, and transparency.
- Establish clear expectations, standards, and accountability for how teams engage in the operating rhythm.
- Ensure consistent follow-through on decisions, actions, and enterprise initiatives.
- Performance Visibility & Analytics
- Build and maintain enterprise dashboards focused on decision-driving metrics.
- Synthesize insights to inform Management Team decisions and drive firm-wide action.
- Provide timely visibility into company performance trends, risks, constraints, and opportunities.
- Leverage AI tools to improve forecasting, automate reporting, and enhance insight generation.
- Cross-Functional Collaboration & Relationship Building
- Serve as connective tissue across HR, Finance, IT, Growth, and client-facing teams.
- Strengthen cross-functional partnerships through clarity, accountability, and trust.
- Problem Solving, Systems Thinking & Operational Improvement
- Diagnose root causes of organizational challenges using structured, analytical, and data-driven approaches.
- Design and implement practical solutions that improve efficiency, quality, and execution discipline.
- Leadership & Capability Building
- Model healthy team dynamics, communication, and collaboration.
- Build organizational capability through process clarity, training, coaching, and shared best practices.
- Critical Initiative Leadership
- Lead high-impact initiatives with firm-wide implications, complex stakeholder dynamics, or significant operational risk.
- Provide strong program management, clarity of ownership, and disciplined progress tracking.
- Support major organizational transitions or change efforts through intentional integration and alignment.
- Experience
- 10+ years in operations, strategy execution, or cross-functional leadership roles.
- Demonstrated success leading complex, enterprise-level initiatives and partnering with senior executives.
- Experience establishing and leading enterprise-level operating disciplines that drive execution, visibility, and accountability.
- Skills
- Strong analytical and problem‑solving capability.
- Proficiency with AI tools, workflow automation, and modern operational technologies.
- Excellent written, verbal, and executive-level communication and presentation skills.
- Strong project and program management.
- Working Conditions
- This role is based in-office at McChrystal Group headquarters.
- Consistent on-site presence is required to enable effective collaboration, leadership engagement, and disciplined execution of the firm’s operating model.
- The role may require extended hours during periods of high operational tempo (e.g., major initiatives, client events, firm-wide meetings).
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