Family Support Partner

Job Description

Job Description

Family Support Partner

Location: 241 Greenhouse Road, Lexington, VA
Employer: Rockbridge Area Community Services (RACS)

Position Description:

The Family Support Partner (FSP) is a key member of the Community Based Behavioral Health and Prevention Services team. This role provides education, guidance, and support to families of children, adolescents, and young adults experiencing mental health challenges, helping them navigate complex social, legal, educational, and healthcare systems.

Following completion of training and orientation, the FSP delivers family-to-family support through advocacy, coaching, education, and resource coordination. Responsibilities include providing accurate information, connecting families to appropriate services and referrals, and ensuring ongoing follow-up to support families in accessing and sustaining needed care.

Qualifications:

• High school diploma or equivalent
• Certification as a Peer Recovery Specialist (CPRS) preferred; required within six months of hire
• Personal, lived experience as a primary caregiver of a youth, adolescent, or young adult who has/had mental health needs is required
• Prior experience assisting other families to obtain appropriate services and supports for their child and family members is desirable
• Must possess a valid driver's license and maintain a safe driving record in accordance with RACS policies

At RACS, you will have the opportunity to make a direct and lasting impact on individuals and families in your community. We support our staff with meaningful benefits and a work environment that values collaboration, professionalism, and growth.

• Competitive salary
• Student loan repayment assistance
• Tuition reimbursement
• Virginia state retirement plan
• Health, dental, and vision insurance
• Generous paid time off and holidays
• Telework options

Background Investigation Requirements : All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police); local agency checks; employment verification; verification of education (relevant to employment); and other checks based on the position.

Probationary Period : All persons that are newly hired, rehired, transferred, promoted, or demoted into a Rockbridge Area Community Services position must serve a new 6-month probationary period.

RACS is an EEO employer and is committed to supporting workforce diversity, equitable opportunities, and inclusivity. Reasonable accommodations are available upon request. RACS values our Veterans and encourages all to apply. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.