Inside sales and CSR
Job Description
Job Description
Benefits:
- Paid time off
- Competitive salary
- Opportunity for advancement
Join INTIHAR HOLDING CO as an Inside Sales and Customer Service Representative in Chantilly, VA! This role offers an exciting opportunity to engage with customers and drive sales while providing exceptional service in a dynamic environment. Responsibilities:
- Manage and respond to customer inquiries via phone, email, and chat.
- Identify customer needs and recommend suitable products and services.
- Process sales orders and ensure timely delivery of products.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with the sales team to achieve monthly targets.
- Provide feedback on customer trends and preferences to improve service.
- Resolve customer issues promptly and effectively to ensure satisfaction.
- Stay updated on product knowledge and industry trends.
- Proven experience in inside sales or customer service roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Familiarity with CRM software and sales tracking tools.
- High school diploma or equivalent; degree in business or related field is a plus.
- Positive attitude and a passion for helping customers.
- Ability to work collaboratively within a team.
INTIHAR HOLDING CO has been a trusted leader in our industry for several years, known for our commitment to quality and customer satisfaction. Our employees love working here due to our supportive culture, opportunities for growth, and dedication to innovation.
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