Front Desk Coordinator

Job Description

Job Description

Job Title: Dental Front Office Coordinator / Patient Care Coordinator

About Our Practice

We are a patient-centered family practice in Chesterfield dedicated to providing high-quality care in a warm, welcoming environment. Our mission is to deliver outstanding dental care with compassion, focusing on patient comfort, oral health, and lasting well-being. We use advanced technology and personalized treatments, taking a gentle approach to help our patients achieve healthy, confident smiles. Every individual is welcomed into an environment where they feel valued and respected

Job Summary

We are seeking a professional and friendly Front Office Coordinator to be the first point of contact for our patients. You will manage the daily flow of the office, ensuring a seamless experience from check-in to check-out.

Key Responsibilities

• Patient Relations: Greet patients, manage the reception area, and maintain a positive office atmosphere.
• Scheduling: Efficiently manage the appointment book, confirm upcoming visits, and fill schedule gaps.
• Insurance & Billing: Verify insurance coverage, file claims, and collect patient copayments at the time of service.
• Treatment Coordination: Present treatment plans and explain financial options to patients.
• Administrative Support: Answer multi-line phones, manage patient records (HIPAA compliant), and coordinate with dental labs.

Requirements & Qualifications

• Experience: 1–2+ years of experience in a dental or medical front office (Dental preferred).
• Software Skills: Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental).
• Communication: Exceptional verbal and written communication skills; ability to handle patient inquiries with empathy.
• Knowledge: Basic understanding of dental terminology and procedure codes.
• Education: High School Diploma or equivalent; additional certifications are a plus.

Benefits & Compensation

• Pay Range: $18–$35 per hour, depending on experience.
• Schedule: Full-time (Monday–Thursday); no weekends.
• Benefits: Health/Dental/Vision insurance, 401(k) matching, Paid Time Off (PTO), and employee discounts on dental care.

How to Apply

Please submit your resume and a brief cover letter through Indeed or email us directly at [email protected]