Senior Proposal Writer

About Intact Technology

We are an Elite ServiceNow partner (with a legendary IT Monitoring practice) providing expert technical services to federal agencies and large commercial Enterprises. We are passionate about helping these organizations deliver meaningful outcomes to their employees and customers by delivering world-class ServiceNow implementation, configuration and enhancement services.

We are a rocket ship company, 🚀 growing fast, and building significant momentum behind the integration of Artificial Intelligence into our service offerings. Due to demand (we were ServiceNow’s 2023 Federal Partner of the Year!), we are expanding our federal practice and looking for a strategic storyteller to help build our federal capture capability. If you have a passion for technology and are anxious to define your own path, keep reading.

Position Overview
As a Senior Proposal Writer, you will lead the development of clear, compelling, and compliant proposals that showcase our strengths and win new business. You will own the narrative and writing quality across the full proposal lifecycle — transforming technical inputs, solution details, and value propositions into persuasive, customer-focused content.

This role is perfect for an experienced proposal writer who excels at crafting high-impact narratives, shaping win themes, and producing polished submissions in a fast-paced environment. You’ll bring structure, creativity, and consistency to every proposal while collaborating closely with subject matter experts, solution teams, and leadership.

Key Responsibilities
Proposal Writing & Development

• Write and edit high-quality proposal content that is clear, persuasive, and responsive to requirements.
• Translate technical information into customer-focused, outcome-oriented language.
• Develop and refine win themes, value propositions, and differentiators.
• Ensure compliance with RFP instructions, evaluation criteria, and federal standards.
• Lead proposal sections from kickoff through final submission, ensuring consistency of tone, structure, and messaging.
• Incorporate feedback from SMEs, reviewers, and leadership to continuously improve proposal quality.

Narrative Strategy & Messaging

• Collaborate with internal teams to shape solution narratives and align messaging with customer missions and needs.
• Create engaging storylines that highlight strengths, innovations, and competitive advantages.
• Organize and structure content to deliver a logical, compelling flow that is easy for evaluators to score.

Process Contribution & Quality Assurance

• Support development and refinement of templates, style guides, and best practices.
• Ensure all proposal content meets standards for clarity, accuracy, readability, and brand voice.
• Help drive efficient proposal development through strong organization, communication, and attention to detail.
• Contribute to a collaborative, deadline-driven proposal environment.

Required Qualifications

• Bachelor’s degree in Liberal Arts, Business, Communications, or related field.
• Demonstrated experience writing winning proposals, preferably within federal contracting.
• Strong understanding of the federal proposal process and RFP structures.
• Exceptional writing, editing, and storytelling skills with meticulous attention to detail.
• Ability to synthesize complex or technical information into clear, accessible language.
• Experience collaborating with SMEs and cross-functional teams under tight deadlines.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

Bonus Points

• Experience supporting proposals for ServiceNow or other IT services.
• APMP or Shipley training/certification.
• Experience writing proposals for major federal contract vehicles or large services bids.
• Portfolio of high-quality proposal samples demonstrating strong narrative ability.

Intact Technology’s Talent Vision: All for One, One for All!

• We are stakeholders in our customers’ success — do it well or not at all.  
• We are super passionate about delivering outcomes, not just technical solutions.
• Our people are doers, makers, creators, thinkers, and creative problem-solvers.
• Our culture thrives on individuality, independence, autonomy, and empowerment.  
• We actively encourage a healthy work/life balance.

 
Exceptional Benefits for Exceptional Performers:

• Ongoing personal and professional development opportunities.
• Flexible paid time off, plus 12 paid holidays.
• Company holiday closure from December 25th – January 1st.
• Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
• Qualified 401(k) program.
• Virtual happy hours and team-building events.

 
Equal Opportunity Employer  
Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.