Quality Assurance Engineer Technical Writing

Job Summary: Securiport LLC is a US company based in Reston, VA, specializing in designing and implementing passenger biometric recognition, immigration processing, and intelligent information reporting and management systems based on advanced technological solutions. Securiport provides a complete immigration processing solution and analytics to maintain border security. Services include technical analysis, design, implementation, and maintenance of Securiport’s software solutions, training, and technical support to the field operations.

You will collaborate with engineers, product managers, and operation support to produce manuals, guides, FAQs, API documentation, and internal documentation to support both technical and non-technical audiences.

You will be working in a hybrid Agile/Waterfall software lifecycle, with strong bias toward Agile.

Essential Functions

• Develop and maintain high-quality technical documentation including user manuals, installation guides, API documentation, and training materials.


• Work closely with teams to gather information and understand complex systems.


• Translate complex technical concepts into easy-to-understand content.


• Edit, standardize, and revise material prepared by other writers or personnel.


• Create diagrams, charts, and other visual aids to assist users in understanding products.


• Ensure documentation is consistent in style, tone, and format across all outputs.


• Maintain document repositories and manage version control.


• Collaborate with UX/UI designers and developers to ensure seamless user experience.

Required Knowledge, Skills, Abilities

• Excellent written and verbal communication skills.


• Proficiency with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Office, or similar.


• Familiarity with markup languages (e.g., Markdown, HTML) and version control systems (e.g., Git).


• Ability to handle multiple projects simultaneously

Preferred Qualifications:

• Experience with Agile/Scrum methodologies.


• Knowledge of content management systems (CMS).


• Understanding of APIs and developer documentation best practices.


• Basic understanding of UX/UI design principles.

Required Education, Certifications/ Licenses, Related Experience

• Minimum 2 years’ experience in the similar discipline, with Bachelor's degree in Technical Writing, English, Computer Science, Engineering, or a related field.

Physical Job Requirements

• This position requires the ability to remain in a stationary position (standing and/or seated) all the time.


• This position requires the ability to spend all the time viewing computer monitors.

Travel Requirements

• This position has no travel requirements.

Must be authorized to work for any employer in the U.S. Only local candidates will be considered.

Securiport is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Securiport is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

Disclaimer: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position at the time this job description was written. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. This document does not create an employment contract, implied or otherwise, and all employees in this position are employed “at-will.”