Student Worker - Whisk - Univ. of Virginia-Crossroads

UVA Dine is seeking enthusiastic and customer-focused Student Workers to join our team at Whisk , a specialty cafe located within Crossroads at Observatory Hill on the University of Virginia grounds. This part-time role offers a flexible opportunity for students to gain valuable work experience while contributing to a vibrant and inviting atmosphere for their peers, faculty, and guests. As a Student Worker, you will be key in preparing and serving a variety of baked goods, coffee, and other menu items, providing exceptional customer service, and maintaining a clean and efficient store environment.

Compensation & Benefits:

• Hourly Rate: $16.00 per hour

• Meal Plan Benefit: Eligible for a Block 25 meal plan during the semester.

  • First-year students receive $200 in dining dollars in lieu of a meal plan.

Job Responsibilities

• Prepare and serve coffee, espresso drinks, teas, and other beverages according to established recipes and quality standards.

• Handle and serve baked goods, pastries, and other prepared food items.

• Operate point-of-sale (POS) systems, accurately handle cash and credit card transactions, and maintain a balanced cash drawer.

• Provide friendly, efficient, and personalized customer service, taking orders, responding to inquiries, and creating a welcoming experience for every guest.

• Maintain cleanliness and organization of the cafe, including beverage stations, display cases, condiment bar, seating areas, and restrooms.

• Follow all food safety and sanitation procedures, including proper handling, storage, and labeling of ingredients and prepared foods.

• Stock and restock display cases, condiment bar, and and other service areas throughout the shift.

• Assist with inventory counts and report supply needs to the supervisor.

• Adhere to all UVA Dine and Aramark policies and procedures.

• Work effectively as part of a team to ensure smooth and efficient operations during peak hours.

Qualifications

• Currently enrolled as a student at the University of Virginia.

• Ability to read, write, and understand basic instructions.

• Ability to perform basic math calculations for cash handling.

• Ability to work in a fast-paced environment and handle multiple tasks.

• Strong communication and customer service skills.

• Ability to stand and walk for extended periods.

• Ability to lift and carry up to 25 pounds occasionally.

• Ability to work a flexible part-time schedule, which may include early mornings, evenings, weekends, and holidays, to accommodate academic schedules and operational needs.

• Prior experience in food service, cafe, or customer service is preferred, but not required.

Additional Skills and Abilities:

• Positive attitude and strong work ethic.

• Ability to follow directions and procedures accurately.

• Attention to detail and a commitment to cleanliness.

• Ability to work under pressure and manage time effectively.

• Reliability and punctuality.

• A genuine interest in coffee, baked goods, and customer interaction.

Physical Demands:

• Ability to stand and walk for extended periods (e.g., 4-6 hours per shift).

• Ability to lift and carry up to 25 pounds occasionally.

• Ability to work in a cafe environment, which may include exposure to hot beverages, steam, and noise.

• Manual dexterity for operating espresso machines, handling food items, and serving.

• Ability to bend, stoop, and reach as needed.

Education