Clinical Referral Specialist

Location: Richmond, VA

Department: Clinical Services

Clinical Classification: Clinical Plus

Job Type: Full-Time

Shift: 12-hour shifts; 13 shifts per month; 2 weekends per month & some holidays

LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.

LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization (“OPO”) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provision of organs, tissues and cells for transplantation; to provide innovation in the fields of bio-implants, regenerative medicine and research; and, to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence.

How you will contribute to LifeNet Health’s success:

The Clinical Referral Specialist will ensure timely on-site response, assessment, and evaluation of potential organ donors. Interacts with hospital staff to set-up optimal family approach process. Assess with the medical staff the care plan, neurological & hemodynamic status, and family communication plan. Evaluates donor designation, hemodilution and ABO confirmation. Reviews all assessments with the MOC and requests labs per LifeNet Health and hospital protocol. Requests appropriate medical interventions with the guidance of the MOC. Obtains appropriate blood specimens for serological and HLA testing. Communicates with outside agencies to facilitate laboratory testing.

What you’ll do:

• Clinical Evaluation: Responds to donor referrals in all donor service area hospitals. Performs independent assessment of potential donors to ensure the donor meets medical criteria for donation. Obtains appropriate blood specimens for serological and HLA testing.
• Communication: Communicates with LifeNet Health staff on all donor and referral activity to evaluate donation suitability based on information collected from patient’s hospital chart and communication with hospital staff.
• Hospital Relations: Establishes initial dialogue with the hospital’s clinical team (HCT) concerning the referral to establish collaboration. Communicates with hospital staff regarding LifeNet Health process and plans. Assesses care plan, neurological and hemodynamic status, and family communication plan.
• Documentation: Maintains accurate documentation in LifeNet Health EMR and hospital EMR in compliance with hospital Memorandum of Agreement (MOA) and LNH policy and practice. Reviews referral hospital medical records and populates LifeNet’s electronic medical records (EMR) according to policy.

What you’ll bring (Minimum Requirements):

• Associate degree
• ACTIVE AND CURRENT CERTIFICATION (ONE OF THE FOLLOWING)
  • Licensed or Certified Respiratory Therapist (RT)
  • EMT-P (Paramedic certification or diploma
  • Licensed Practical Nurse (LPN)
• Valid State Driver’s License
• 2 years clinical/medical experience in a facility, hospital, or organization in Nursing, Respiratory Therapy, EMT or Paramedic, LPN

Preferred Experience/Skills/Certifications:

• Bachelor’s Degree – health related field
• 1-year OPO experience managing clinical aspects of donation

These would be nice too (Knowledge Skills and Abilities):

• Computer Skills: Microsoft Outlook, Word, and Teams; (Excel and PowerPoint, preferred)
• Psychological Skills: Able to manage stressful situations involving complex clinical scenarios and family dynamics.
• Attention to Detail: Able to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy/completeness and early/on-time delivery.
• Business Acumen: Ability to work independently. Has in-depth knowledge of human anatomy and physiology and ability to communicate this to others
• Communication & Presentation: Able to effectively communicate verbally and in writing and build relationships with all professionals at various levels within and outside the organization.
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload; demonstrated ability to effectively prioritize, multi-task, identify project interdependencies and potential risks/pitfalls.
• Critical Thinking: Able to make decisions independently regarding medical management of organ donors, staff triage, logistical arrangements.
• Logistical Analysis: Requires thinking through and solving problems step by step; often looking beyond the obvious solution to a problem.
• Teamwork: Able to be collaborative and work as part of a team to resolve issues, complete tasks and meet business needs
• Compliance: Knowledge in medical compliance and data sharing

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You will not find another company with a culture as strong as ours.

• 403(b) and Profit-SharingPlan
• Affordable medical, dental, and vision coverage
• Corporate sponsored events for employees
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays.
• Tuition reimbursement
• Personal career, skill, and leadership development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-workers

SALARY: $24.16 - $32.21/hour

The pay rate for the successful candidate will depend on geographic location and the candidate’s prior relevant experience. The pay range for this position is $24.16 (entry-level qualifications) - $32.21 (experienced in this role) *.

*Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.

All benefits are subject to eligibility requirements and LifeNet Health reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law. Further, nothing in this posting is intended to alter the “at will” relationship of a successful candidate and this posting does not constitute a specific promise.

LifeNet Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status. We maintain a drug-free workplace and perform pre-employment substance abusetesting.