**Description**
SAIC is seeking a TACNET ISEA **Network Engineer** (Fleet Support) to join our team in **Norfolk, VA.** This position is a **Hybrid/Remote with expectations to be onsite in Norfolk during the week.** Candidate will interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications.
**May require up to 25% of travel both in the U.S. and international, along with some off hours support** .
**JOB DUTIES:**
+ Provide break/fix Information Technology support in a fast paced, high-energy environment.
+ Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.
+ Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.
+ Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.
+ Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment.
+ Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities.
+ Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.
+ Participate in integrated product teams and engineering/design reviews.
**Qualifications**
**REQUIREMENTS:**
+ Bachelors and two (2) years or more of related experience; Masters and 0 years experience. An additional four years of experience may be applied in lieu of a Bachelors. 4 + years' experience in a military network environment directly related to the proposed area of responsibility.
+ Must be a U.S. Citizen.
+ Must have an Active Secret Clearance.
+ Administration experience with Cisco switches and routers OR Windows Server.
+ Working knowledge and experience with basic networking concepts and protocols.
+ Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.
+ Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.
**DESIRED SKILLS:**
+ 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
+ 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems.
+ 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
+ Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software.
+ Understanding of Databases and knowledge Management tools.
+ Knowledge on how to query and tailor reports from a database.
+ Customer Service orientated.
+ Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.
REQNUMBER: 2511571
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability