Sr. Manager, Sales Operations, Remote
- Design, develop, and continuously optimize sales compensation plans across all sales roles and segments
- Administer monthly, quarterly, and annual compensation payouts, ensuring accuracy and timeliness
- Partner with Finance and Payroll to establish compensation accrual processes and payment workflows
- Conduct regular compensation plan performance analysis and recommend optimization strategies
- Manage quota setting processes, territory assignments, and compensation dispute resolution
- Develop and maintain compensation modeling tools for scenario planning and budget forecasting
- Create and maintain comprehensive compensation plan documentation and communication materials
- Monitor and track financial offers extended in the sales process against approved budgets
- Analyze offer utilization patterns, win rates, and margin impact across different deal types
- Partner with Finance to forecast offer spend based on sales pipeline and historical conversion data
- Establish offer governance processes and escalation procedures for non-standard requests
- Conduct regular offer performance analysis to optimize offer strategy
- Collaborate with Sales Leadership to ensure offer guidelines align with go-to-market strategy
- Serve as primary liaison with Finance for all sales compensation and prospect offer matters
- Partner with Payroll to ensure seamless compensation processing
- Collaborate with Sales Operations on territory planning, quota setting, and performance metrics
- Work with Legal on contract terms, offer compliance, and risk management protocols
- Support HR with compensation philosophy development and equity considerations
- Partner with GTM and leadership to ensure seamless deal offer management and tracking to budget
- 8+ years of experience in sales support, operations, compensation, offer management, or revenue operations
- Experience designing and administering sales compensation plans
- Strong background in customer deal strategy and deal economics management
- Experience working closely with Finance and Payroll teams on compensation processes
- Proven track record in high-growth B2B environments
- Experiencing working with Excel/Google Sheets skills including complex financial modeling
- Strong experience with CRM systems (Salesforce preferred) and data analysis
- Experience with deal approval workflow systems and pricing optimization tools
- Ability to present complex compensation and pricing concepts to diverse audiences
- Strong project management skills and attention to detail
- Experience managing multiple priorities and stakeholder expectations
- Proven ability to build trust and credibility with Finance, Sales, and executive teams
- Bachelor's degree in Finance,Accounting, Economics, Business, or related field
- Experience with enterprise B2B pricing models and complex deal structures
- Background in consulting or previous experience at high-growth technology companies
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
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