Systems Engineering and Operations Manager -1202

Delaware Nation Industries (DNI) is seeking a highly qualified Systems Engineering and Operations Manager (Subject Matter Expert) to lead and oversee information systems and network engineering efforts in support of the CAOC-X mission. This position is responsible for managing system operations, including the installation, configuration, maintenance, and security of IT and A/V systems. The candidate will also serve as the AOC Weapon System Manager for designated events and provide high-level support in policy, project management, and technical coordination activities.

• Provide oversight and support for all CAOC-X information systems and network engineering activities, including:
• Computer, telecommunications, and communications system installations
• Configuration and operational support
• Data entry and control
• Web operations and strategy
• System security policy implementation
• Lead the design, integration, maintenance, and troubleshooting of Audio/Visual systems within the AOC.
• Serve as the AOC Weapon System Manager for mission events as outlined in Paragraph 2.2.
• Participate in policy-level discussions, providing input on technical standards and budget constraints.
• Direct and assign CAOC-X personnel to various technical projects; provide leadership, guidance, and supervision.
• Act as a Project Manager (as referenced in Paragraph 4.1.2) for CAOC-X events when required.
• Advise subordinates on administrative procedures, technical challenges, priorities, and methodologies.
• Coordinate with other information systems teams to ensure cohesive system operations and project execution.
• Prepare and present activity reports detailing progress, operations, and system/network health.

Certifications/Compliance Requirements:

• Must meet DoD 8140.03 Cyber Workforce Framework (DCWF) certification requirements for the following roles:
• Database Administrator
• Knowledge Manager
• Technical Support Specialist

Required Experience:

• At least 5 years of experience in systems engineering, IT operations, or a related technical area.
• Proven experience in the following:
• AOC Mission Thread processes
• AOC systems and applications
• Conducting AOC system validations
• Account creation and management
• Help desk operations, ticketing systems, and prioritization
• A Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline is mandatory.
  
  (A comparable combination of education and relevant experience may also be accepted.)
• An active Secret clearance is required, with the capability to upgrade to Top Secret/SCI.

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental

• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.