Talent Advisor

Surge Staffing is seeking a Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service / Sales

PRIMARY FUNCTIONS & RESPONSIBILITIES

• Deliver outstanding customer service to clients and temporary associates.
• Source candidates through resume searches, job boards, and established talent pools to fill client orders quickly and accurately.
• Recruit, interview, and follow up with candidates and temporary associates to build and maintain a strong workforce.
• Strategically match employee skill sets to customers’ hiring needs.
• Act as a professional and reliable liaison between temporary associates and clients.
• Conduct service calls to ensure customer satisfaction and outside sales calls to develop new business partnerships.
• Assist in developing business leads and retaining current clientele through proactive relationship management.
• Present customers with additional company products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the branch.
• Recruit, train, and retain temporary associates; provide coaching and support to ensure quality performance and job satisfaction.
• Troubleshoot and resolve issues or complaints from temporary associates, customers, and internal personnel.
• Maximize billable hours to increase market share and branch profitability.
• Perform a variety of administrative tasks that support overall quality and operational performance.

QUALIFICATIONS

• High school diploma required; equivalent work experience or education strongly preferred.
• Some sales experience preferred.
• Previous supervisory or leadership experience is a plus.
• Background in sales, human resources, or a service-related industry is recommended.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet tools.
• Ability to travel to various customer sites; reliable transportation required.
• Ability to work effectively both independently and as part of a team.
• Sales-minded, team-oriented, and able to remain calm under pressure.

EQUAL OPPORTUNITY EMPLOYER:

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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