Technical Writer IV

Job Description

Job Description

Overview

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Technical Writer IV is responsible for writing, editing, reviewing and maintaining various documents and publications for the Program Office in accordance with Standard Operating Procedures (SOP) and Client's standards.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• Creates/Designs/Maintains/Edits various publications, which may include but are not limited to technical documents, reports, student guides, instructor guides, course material, and other reference materials, ensuring adherence to standards, formats, and content/structure integrity and usability. This includes interface with the end-product production department.
• Collaborates with instructional systems designers, distributed learning designers, and subject matter experts to acquire information and content for the production of original documentation.
• Ensures that materials are consistent with the client's policies, Training and Performance Office standards, and established formats, as well as other information presented during training.
• Consults on or select illustrative materials for inclusion in various publications. These include, but are not limited to photographs, drawings, sketches, diagrams, and charts.
• Develops documents that meet the style requirements for the publication, and ensure that they are written at the appropriate level.
• Provides documentation and publications to meet the requests/needs of clients, subject matter experts, and/or management.
• Provides guidance and troubleshooting assistance to clients/co-workers for various programs and organization templates.
• Provides assistance with publication aesthetics, to include media, format, graphics, animations, and difficult format conversions.
• Provides advice on best practices and options for documentation and, in some cases, create custom templates if needed.
• Advises and assists authors during the writing, development, conceptualization, and/or production of publications.
• Provides guidance/consultation to junior Technical Writers.
• Performs initial reviews of publications/documentation and provide recommendations for revisions to scope, format, content, etc., as needed.
• Perform final reviews of proposed publications for tone, design, layout, editorial, and production specification aspects before release.
• Applies a consistent set of style, grammar, and punctuation practices. May also be required to establish and/or modify existing style and standards.
• Maintains files and copies of work assignments and revisions according to recommendations and/or established best practices/standards. May also be required to establish and/or modify existing best practices and standards.
• Other duties as assigned.

Qualifications

Qualifications – Here’s What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• A Bachelor’s degree in a related field, plus a minimum of eight (8) years’ experience in editing and publication development, two of which need to have been completed at a Technical Writer III level or equivalent.
• Must have an advanced-level understanding of publication design concepts.
• Secret Clearnce is required.
• Due to the nature of work at the client’s site, U.S. Citizenship is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Excellent written and oral communication skills.
• Excellent command of the English language to include grammar, spelling, and punctuation.
• Strong interpersonal skills and organizational skills; and attention to detail. Must also possess the motivation to start and complete projects with minimal oversight.
• Strong time management, project management, and multi-tasking skills.
• Ability to acquire and present technical information through independent reading, interviews with subject-matter specialists, observation of tests and experiments, interpretation of diagrams, or other appropriate methods.
• Ability to tailor writing and publications for a specific type of audience.
• Advanced skills in Microsoft Word, Excel, PowerPoint, and Publisher, Adobe Acrobat Pro and Reader, Notepad, and Paint.
• Proficiency in Microsoft Access, Media Player, and Snipping Tool (or other screen capture software).
• Intermediate skills in Microsoft SharePoint.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program.
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).
• Short-Term and Long-Term Disability options.
• Basic Life and AD&D Insurance (Company Provided).
• Voluntary Life and AD&D options.
• 401(k) Retirement Savings Plan with matching after one year.
• Paid Time Off.

Reports to: Program Manager

Working Conditions

• Professional office environment.
• Ability to work on-site at client’s facility.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.