Dental Front Desk Receptionist - Tri-Cities/Colonial Heights

Job Description

Job Description

Virginia Family Dentistry is looking for an experienced Front Desk Receptionist to join our Tri-Cities team! This position is also called the "Greeter."

Pay range is $17-$22/hour based on experience.

Typical work hours are 8 am-5 pm Monday-Friday.

The Front Desk Receptionist performs routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, first point of contact for any patient inquiries, assisting with scheduling appointments, and record-keeping.

Essential Job Functions

• Answers central telephone system and directs calls accordingly
• Makes outgoing calls to patients for appointment reminders, rescheduling, and missed appointments
• Check patients in on time and ensure schedule flows on time by communicating with clinical staff and management
• Make updates to existing patient accounts and open any new patient accounts
• Scanning patient documents into the document center, including new patient identification, insurance cards, new patient paperwork, treatment plans, and other documents as needed
• Maintain a clean overall reception area appearance, ensure restrooms are clean and fully stocked, stock office supplies, and keep supply areas orderly
• Assist all dental lab delivery persons by receiving all incoming lab cases and cases that are due to go out
• Check office emails daily
• Prepare charts for upcoming appointments

Minimum Qualifications

-1 year or more of receptionist experience. Dental office experience highly preferred.

Competencies

• Excellent communication skills
• Time management
• Confidentiality
• Attention to detail
• Teamwork

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Benefits

Virginia Family Dentistry’s full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, continuing education, and more!

About Virginia Family Dentistry

For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style.

Our Core Values

• Never compromise quality care
• Treat everyone with respect and appreciation
• Communicate clearly, openly, and honestly
• Be positive, dependable, and efficient
• Take the time to train everyone
• Lead by example

Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees’ voices and patients’ needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement.

This is a non-exempt, hourly position.

Virginia Family Dentistry is an equal opportunity employer.