Part-Time Dispatcher

Amherst County is seeking qualified Part-Time Dispatchers to join our Emergency Communications team. This position plays a critical role in public safety by receiving emergency and non-emergency calls and dispatching appropriate emergency response units.

Under general supervision, the dispatcher receives calls from the public, obtains accurate and detailed information, and transmits that information to emergency response personnel in accordance with department policies and procedures.

• Promote a professional, ethical, and courteous image as a representative of Amherst County

• Receive and process 911 and non-emergency calls for service

• Obtain precise information and dispatch appropriate emergency personnel

• Enter and retrieve data using NCIC/VCIN, EMD, and teletype systems

• Monitor field units and maintain awareness of unit locations and activities

• Assist in coordinating emergency services during county-wide emergencies

• Process and maintain records and paperwork from the Sheriff’s Department, Courts, and Magistrate’s Office, including warrants, protective orders, and investigative reports

• Perform routine office and housekeeping duties

• Remain available for call-back during emergencies

• Perform other related duties as assigned

This job description is not intended to be all-inclusive. Duties and responsibilities may change at any time with or without notice.

• Knowledge of public safety and emergency services operations

• Ability to speak clearly and effectively

• Ability to hear and understand multiple audio communication systems

• Ability to remain calm and efficient in high-stress situations

• Ability to multitask and prioritize effectively

• Basic keyboarding and computer proficiency

• Minimum of two (2) years of dispatching experience

• Certification in accordance with Virginia DCJS Minimum Compulsory Standards for Dispatchers

• Current certifications required:

  • VCIN Full Access

  • BLS CPR

  • Emergency Medical Dispatch (EMD)

• Ability to sit for extended periods

• Frequent use of hands and fingers for typing

• Ability to speak clearly and hear communications accurately

• Completion of FEMA IS-100/200/700 within 30 days of employment

• Clean driving record

• No criminal convictions

• Successful completion of pre-employment drug screening and polygraph examination

Amherst County is an Equal Opportunity Employer and encourages applications from all qualified individuals.