Back to Jobs

General Manager in Training - Kingstowne

FGG Spa, LLC
Alexandria, VA
Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Hand & Stone Massage and Facial Spa Kingstowne located at 5830 Kingstowne Towne Ctr, Alexandria, VA 22315 is searching for a dynamic Spa Leader! The ideal candidate has 1–3 years of leadership experience, is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will begin your career with a strong focus on front desk operations, client experience, and sales performance. This role is designed to prepare you for future management opportunities, with a clear pathway to leading your own location. While there is no defined timeline for promotion - as transitions depend on market growth, role availability, and performance success - our goal is to ensure our leadership team is continuously developing and ready to step into elevated roles when the opportunity arises. If you are a motivated leader passionate about growth and success, we’d love to hear from you!

 What Sets Us Apart?

 FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success! With a competitive hourly base rate, uncapped commissions, and a lucrative bonus structure, our GMITs earn an average annual compensation up to $45,000, depending on performance.

Benefits GALORE!

  • Medical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution
  • 401K plan with a 5% company match!
  • Paid Time Off
  • Professional and safe working environment
  • Retail and service discounts
  • Opportunity for professional growth

As a General Manager in Training, you will

  • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
  • Successfully lead the front desk team to exceed all sales and performance goals
  • Provide an exceptional experience to all guests and valued members, as measured by our Service Level Standard scores
  • Oversee and manage daily operations of the front desk
  • Assist General Manager in managing the daily operations of the business
  • Train, monitor, and coach teams, including in-the-moment coaching
  • Assist in recruiting, onboarding, and training all new hires at the front desk
  • Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements
  • Passionately promote sales, promotions, and events
  • Uphold spa cleanliness standards
  • Perform administrative functions in conjunction with the General Manager including sales reporting, register operations, cash handling, etc.

The GMIT has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

Role Requirements

  • Passion for people and providing excellent service
  • Ability to work flexible hours including nights, weekends and some holidays
  • Ability to occasionally travel for training, conferences, or other business-related activities
  • Excellent verbal and written communication skills
  • A fast learner with a positive attitude
  • Computer proficiency including MS Office and Google Docs/Sheets; knowledge of Zenoti or similar appointment systems is a plus
  • A strong team player with the ability to work independently
  • Exceptional organizational skills including attention to detail and multitasking
  • Critical thinking skills, including customer conflict resolution

We can’t wait to meet you!

 I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Posted 2025-09-14

Recommended Jobs

Deployment Engineer (Hybrid)

Armis Security
Reston, VA

Armis, the cyber exposure management & security company , protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo…

View Details
Posted 2025-09-14

Resident Service Support Specialist (RS3) - (DWDM)|Req#4016

ActioNet, Inc.
Quantico, VA

Description DecisiveInstincts, LLC, a Joint Venture between ActioNet and Akamai Intelligence has an immediate opportunity for has an opportunity for a Resident Service Support Specialist -  Dense W…

View Details
Posted 2025-08-06

Chick-fil-A Team Member

Chick-fil-A Gloucester
Gloucester, VA

Job Description Job Description Are you a people person? Do you enjoy serving guests? Are you ready for the challenge of a fast-paced customer service experience? Are you passionate about food?…

View Details
Posted 2025-07-26

Director of BD for Foreign Assistance Programs

IDS International
Arlington, VA

Job Description Job Description Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s …

View Details
Posted 2025-08-23

Surgical Dental Assistant

Shared Practices Group
Richmond, VA

Job Description Job Description Description: OVERVIEW: Working at Shared Practices Group means being part of a dynamic work environment where each one of our employees has the opportunity to …

View Details
Posted 2025-08-23

Title Clerk

Campus Ford
Waynesboro, VA

Job Description Job Description Now Hiring: Title Clerk at Campus Ford – Waynesboro, VA    Campus Ford at 2401 W Main St in Waynesboro, VA, is seeking a detail-oriented and motivated Title C…

View Details
Posted 2025-07-29

Data Analyst

Elite Technical
Reston, VA

Data Analyst Immediate need for a Data Analyst for our customer, a major Federal Healthcare Insurance organization in Reston VA. We are seeking candidates that can assist our customer with the d…

View Details
Posted 2025-09-06

Speech Language Pathologist

Healing Home Healthcare
Manassas, VA

Job Description Job Description Salary: We are seeking a dedicated and experienced Speech Pathologist to join our Home Health team. The ideal candidate will provide comprehensive speech therap…

View Details
Posted 2025-07-24

Full Time Internal Medicine Job PORTSMOUTH, VA

Curare Group, Inc. Curare Group, Inc.
Portsmouth, VA

Portsmouth, Virginia outpatient Geriatrics positions are available with a well-established and growing physician-led clinic network. The focus is on quality care and you will work with a comprehensive…

View Details
Posted 2025-09-10