IT Manager - AI Delivery - Remote

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.

IT Manager - AI Delivery - Remote

Job Description

The AI Delivery Manager leads and develops cross‑functional technology teams delivering Generative AI and Agentic AI solutions. This role is accountable for people leadership, including talent development, performance management, capacity planning, and workforce engagement, ensuring teams are aligned to organizational priorities and ways of working. The Manager partners with IT and business leaders to translate strategy into executable delivery plans while fostering a culture of accountability, collaboration, and continuous improvement. By combining strong people leadership with technical and operational expertise, this position drives high‑quality delivery, team effectiveness, and sustainable business value through AI innovation.

Responsibilities

• Cultivate a productive and supportive work environment by providing professional development opportunities, clear objectives, and resources for staff effectiveness
• Manage team performance through coaching, evaluation, and standardized performance metrics
• Facilitate strong engagement with internal and external customers, addressing business needs, resolving issues, and delivering measurable value
• Provide leadership across assigned IT ecosystem, ensuring stability, sustainability, and compliance with company standards, security, and financial policies
• Align IT strategy with organizational goals, regulatory requirements, and best practices to promote long‑term quality and efficiency
• Collaborate across IT and business functions to identify solutions, improve execution, and drive innovation
• Ensure accountability by monitoring performance against budget, resources, and development priorities
• Support enterprise initiatives by implementing methodologies, services, and tools that enhance execution and productivity
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in information systems or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
• 6 years of work experience in Information Technology (IT) with experience in Generative AI and Agentic AI Solutions
• 2 years of people management experience

Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

• Excellent communication and stakeholder management skills to bridge technical and non-technical teams
• Strong problem‑solving and business analysis capabilities
• Ability to lead teams through context switching, shifting priorities, and large‑scale IT initiatives
• Strong leadership and interpersonal skills, fostering collaboration in fast‑paced, changing environments
• Minimal travel on an as‑needed basis

Preferred Qualifications

• PBM / healthcare / regulated market company experience
• Experience interfacing with executive level of leadership
• Experience working in and leading teams within a fully remote environment
• Advanced degree
• Advanced certifications (e.g., PMP, CISSP, ITIL) strongly preferred

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco‑Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Potential pay for this position ranges from $124,000.00 - $211,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail (