Dowty Field Service Representative

**Job Description Summary** As a Dowty Field Service Representative, you will play a key role in providing direction and support to work groups to achieve assigned objectives. This position primarily involves supporting and maintaining the R391 (C130J) Composite Propeller System and its related components at a customer site, with travel requirements of up to 60%. Working under a Status of Forces Agreement (SOFA), The primary customer site for this role is MCAS Iwakuni, Japan. **Job Description** **Job Title** Dowty Field Service Representative **Company Intro/About GE Aerospace** GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. With a commitment to innovation, safety, and sustainability, we are redefining flight for today, tomorrow, and the future. At GE Aerospace, we empower our employees to deliver world-class solutions that drive operational excellence and customer success. **Site, Business, OR Functional Area Overview** This role is part of GE Aerospace's **Field Service Operations** team, which provides technical expertise and support to customers worldwide. The team is dedicated to ensuring the optimal performance, maintenance, and repair of GE products, including the Composite Propeller System, while delivering exceptional customer service and driving continuous improvement. **Role Overview** The **Field Service Engineer - Composite Propeller Systems** will provide technical direction, assistance, and hands-on support to customers in the operation, maintenance, repair, and installation of GE Aerospace products. This role requires extensive travel and a strong ability to manage customer relationships, provide timely communication, and ensure the highest standards of service and support. **Key Responsibilities** + **Technical Support** : Provide general technical direction and assistance to customers in the operation, maintenance, repair, logistic support, and installation of GE products. + **Data Interpretation** : Deliver on-site interpretation of technical data and instructions to customers. + **Program Management** : Collaborate with Project Engineering, Program Management, and Field Service teams to provide complete and prompt updates on program status, customer issues, failures, trends, and overall climate. + **Reporting** : Prepare and deliver regular reports, including market intelligence, sales opportunities, and program activities. + **Customer Assistance** : Support customers in scheduling maintenance, managing workloads, and ensuring parts meet established schedules. + **Recommendations** : Provide actionable recommendations based on findings and review the effectiveness of maintenance actions to identify training needs. + **Proactive Support** : Anticipate program requirements and assist in implementing actions to address future needs. + **Maintenance and Repairs** : Perform intermediate and depot-level maintenance, including hands-on repair and maintenance tasks such as disassembly, inspection, and assembly of the Composite Propeller System and related components. **Required Qualifications** + **Education** : + Bachelor's degree from an accredited college or university, OR + High school diploma/GED with at least 4 years of aviation experience in a field service or maintenance role, OR + FAA Airframe and Powerplant Certificate. + **Experience** : At least 2 years of experience performing extensive repairs, conversions, and maintenance work on engines and/or propellers. + **Physical Requirements** : Ability to lift a minimum of 65 lbs. + **Travel** : Ability to travel up to 60% worldwide annually. + **Compliance** : Must be able to pass a non-DOT drug test and a background check. **Desired Qualifications** + **Communication Skills** : Strong oral and written communication abilities. + **Technical Skills** : Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.), including data manipulation. + **Attention to Detail** : Demonstrated ability to maintain accuracy and precision in work. + **Team Collaboration** : Strong team player with experience integrating across various organizations. + **Self-Motivation** : Proven ability to handle multiple tasks in high-pressure situations. + **Problem-Solving** : Demonstrated ability to analyze and resolve complex technical issues. **Additional Information** The base pay range for this position is $75,000 - $115,000 USD Annual The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 20th, 2025 GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includ tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. © 2023 GE Aerospace and/or its affiliates. All rights reserved. Attorney-Client Privileged **Closing** At GE Aerospace, we are committed to fostering an inclusive workplace that values diversity and empowers employees to thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.