Senior Manager, Platform Activation

***The location for this position is virtual/remote***

This is your chance to be a part of an in-house Commercial Solutions team using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Manager, Platform Activation, you will bring your technical skills to a hospitality company with an award-winning culture. On the Platform Activation team reporting to Director, Platform Activation, you will support projects across the business that are considered differentiated capabilities – examples include Confirmed Connecting Rooms!

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Collaborate with Hilton partners and vendors to define working practices, clarify roles and responsibilities, and ensure that plans, dependencies, issues and risks are aligned with the project strategy—advancing critical project outcomes and supporting the goals of Commercial Services.

• Create and implement targeted project and implementation plans including risks, critical decisions/milestones, stakeholder management plans, business process and support documentation.

• Identify functionality gaps by working with main subject matter experts.
• Prioritize requirements and develop a remediation plan when necessary.

How you will collaborate with others:

• Be a strategic advisor with business leads, product owners, leadership, deployment teams and Platform Activation.

• Develop comprehensive understanding of hotel-level, owner-level, and corporate-level commercial objectives and revenue management business and product processes across brands and geographies.

What projects you will take ownership of:

• You will lead the project plan development and tactical delivery of Hilton's key strategic priorities.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Seven (7) years of professional experience

• Five (5) years of experience in project management, organizational change, or strategic communications

• Travel occasionally for team meetings and collaboration with key partners (10%)

It would be useful if you have:

• Experience using PROSCI methodology, tools, principles, and application including understanding and validating experience applying the ADKAR model

• PROSCI/CCMP Certification, PMP certification, or similar

• Proficient in leveraging tools like ClickUp, Smartsheet or other project planning tools to manage workflows and timelines

• Hospitality Experience

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $90,000 - $130,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE