Sr. Information Systems Training Specialist
- Coordinate, design, and deliver computer-related training programs for end users.
- Analyze training and media requirements, developing tailored instructional objectives, test methods, and learning strategies.
- Create instructionally valid training materials, including computer-based training (CBT), web-based training (WBT), and electronic performance support systems.
- Develop flow diagrams, storyboards, and lesson plans across multiple delivery formats.
- Ensure technical accuracy of instructional content through collaboration with subject matter experts (SMEs) and IT teams.
- Maintain and update training materials to reflect new system functionalities and enhancements.
- Conduct training sessions and support organizational communications around new IT systems or upgrades.
- Provide standards, guidance, and best practices for IT-related training programs.
- Evaluate training effectiveness and recommend improvements to ensure productivity and adoption of IT systems.
- Lead or supervise training staff as needed and act as a technical expert across multiple projects.
- US Citizen with Active Secret Clearance or we can sponsor your Secret clearance.
- Minimum of 8 years of experience in IT training development and delivery (certifications or equivalent experience may substitute).
- Strong understanding of computer functions, IT systems, and technical terminology in business contexts.
- Exceptional interpersonal, oral, and written communication skills.
- Proven ability to design instructionally sound training across multiple delivery platforms.
- Experience supporting large-scale IT training initiatives in government or enterprise environments.
- Experience with RoboHelp for creating structured help and training documentation.
- Experience with Adobe Captivate for developing interactive e-learning modules and simulations.
- Familiarity with web-based learning platforms and performance support system
[email protected] at your earliest convenience.
At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
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