Human Resource Generalist

About RCR Consulting Group

RCR Consulting Group is a trusted HR advisory firm built on delivering the "wow factor" in everything we do. We don't simply provide HR services — we become an extension of our clients' leadership teams. Our consultants are strategic partners who anticipate challenges, drive meaningful change, and earn the kind of trust that turns clients into long-term advocates. If you thrive on building relationships, solving complex HR problems, and consistently exceeding expectations, you belong at RCR.

The Opportunity

We are seeking a dynamic and experienced HR Consultant to join our fully remote team. In this role, you will serve as a trusted advisor to a diverse portfolio of clients — providing strategic HR guidance, managing complex projects, and delivering results that make a real impact for both organizations and their people. This is a client-facing, consultative role that requires someone who brings both deep HR expertise and exceptional relationship management skills. You will be expected to bring the level of strategic thinking, professionalism, and genuine care that RCR is known for.

What You'll Do

Trusted Client Advisory

• Serve as a dedicated HR partner across a portfolio of client organizations in diverse industries
• Build deep, lasting relationships with client leadership — becoming their trusted go-to advisor for all people-related matters
• Provide proactive guidance that anticipates HR challenges before they escalate
• Deliver the "wow factor" in every client interaction through exceptional responsiveness, expertise, and follow-through

Employee Relations & Performance Management

• Lead and manage complex employee relations matters including investigations, disciplinary actions, and conflict resolution
• Coach managers on performance management best practices, documentation standards, and conducting difficult conversations
• Design and implement performance improvement frameworks aligned with each client's culture and business goals
• Navigate sensitive situations with discretion, empathy, and sound professional judgment

HR Project & Change Management

• Lead end-to-end HR projects including policy development, process redesign, and organizational change initiatives
• Develop and execute change management plans that drive adoption, minimize disruption, and bring stakeholders along
• Manage multiple client projects simultaneously, balancing priorities and meeting deadlines consistently
• Prepare and deliver clear, compelling presentations and recommendations to senior leadership

Benefits Administration & Compliance

• Advise clients on benefits plan design, open enrollment coordination, and carrier transitions
• Ensure ongoing compliance with applicable federal and state employment laws including ACA, FMLA, ADA, and FLSA
• Partner with brokers and vendors to resolve escalated issues and optimize plan performance for client employees
• Support payroll-related inquiries and collaborate on deduction audits, compliance corrections, and reporting (preferred)

Communication & HR Effectiveness

• Develop polished HR communications including policies, employee handbooks, memos, and training materials
• Facilitate training sessions, workshops, and leadership development programs for client teams
• Translate complex HR regulations and best practices into clear, actionable guidance for leaders at all levels

What You Bring

Required Qualifications

• 5+ years of progressive HR generalist experience with a strong foundation in employee relations and performance management
• Demonstrated success in a client-facing, consulting, or multi-client HR support environment
• Proven project management capabilities with the ability to manage competing priorities across multiple clients
• Meaningful change management experience — you have led organizations through transitions and brought people along
• Exceptional written and verbal communication skills with the ability to adapt your style from frontline managers to C-suite executives
• In-depth knowledge of employment law and HR compliance across federal and state jurisdictions
• Ability and willingness to work West Coast hours (Pacific Time) in a fully remote setting
• Self-directed and highly organized — you operate independently with minimal oversight and deliver consistently

Preferred Qualifications

• Prior HR consulting, PEO, or HRO experience strongly preferred
• Benefits administration experience including vendor management and open enrollment
• Payroll knowledge or experience supporting payroll audits and compliance corrections
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Proficiency with HRIS platforms and the full Microsoft Office Suite

Compensation and Benefits:

• Salary Range: $65,000 - $80,000 annually
• Benefits Package: Medical, Dental and Vision Insurance, STD, LTD, PTO, paid holidays, professional development assistance, and 401(k) matching.