Benefits Program Supervisor I
- Supervises staff, including interviewing for vacancies, assigning responsibilities, reviewing work, preparing and delivering periodic job evaluations, counseling, and recommending disciplinary action.
- Trains staff in the application of existing and new policies, procedures, and guidelines for area of responsibility.
- Provides clarification and guidance in difficult and complicated cases involving policy application; assists with determination of cases as required.
- Reviews cases to ensure accuracy and completeness of files, accuracy of payment, and compliance with local, state, and federal guidelines, regulations, and laws.
- Interacts with customers to provide information, resolve complaints, or assist with resolution of difficult cases.
- Participates in policy development and revision by evaluating program effectiveness and recommending changes to supervisor.
- Serves as liaison between clients, workers, administration, and other government and private agencies.
- Maintains record system for assigned area; processes daily paperwork including reports, requisitions, and personnel information.
- Gathers and maintains information/data to support periodic and special reports documenting activities for area of responsibility.
- Attends or conducts staff, task force, and other professional meetings to exchange information; attends training classes to make presentations and/or to monitor sessions.
- Two years of professional leadership experience
- Three years of experience in determining Eligibility for Benefit Programs
- Current work in a Virginia Department of Social Services
- Current experience working with SPIDeR, VaCMS, DMIS, and MMIS
ADA Checklist
Overall Physical Strength Demands Overall Physical Strength Demands S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time. Physical DemandsC = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing Continuously- 2/3 or more of the time. Sitting Continuously- 2/3 or more of the time. Walking Continuously- 2/3 or more of the time. Lifting Continuously- 2/3 or more of the time. Lifting Amount Exerting up to 10 lbs Carrying Frequently- From 1/3 to 2/3 of the time. Carrying Weight Exerting up to 10 lbs Pushing/Pulling Frequently- From 1/3 to 2/3 of the time. Pushing/Pulling Weight Exerting up to 10 lbs Reaching Occasionally- Up to 1/3 of the time. Handling Occasionally- Up to 1/3 of the time. Fine Dexterity Frequently- From 1/3 to 2/3 of the time. Kneeling Occasionally- Up to 1/3 of the time. Crouching Rarely- Less than 1 hour per week. Crawling Rarely- Less than 1 hour per week. Bending Occasionally- Up to 1/3 of the time. Twisting Frequently- From 1/3 to 2/3 of the time. Climbing Occasionally- Up to 1/3 of the time. Balancing Rarely- Less than 1 hour per week. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Continuously- 2/3 or more of the time. Foot Controls Continuously- 2/3 or more of the time. Machines, Tools, Equipment and Work Aids Used Computer, copier, fax, telephone, scanner, adding machine, calculator, printer, car and related equipment. Protective Equipment Required N/A Health and SafetyD = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards S = Seasonally Fire Hazards S = Seasonally Explosives S = Seasonally Communicable Diseases S = Seasonally Physical Danger or Abuse S = Seasonally Other If Other, Description Environmental FactorsD = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust D = Daily Extreme Temperatures D = Daily Noise and Vibration D = Daily Fumes and Odors D = Daily Wetness/Humidity D = Daily Darkness or Poor Lighting D = Daily Primary Work Location Office Environment Non-Physical DemandsC = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures Continuously- 2/3 or more of the time. Emergency Situations Frequently- From 1/3 to 2/3 of the time. Frequent Change of Tasks Continuously- 2/3 or more of the time. Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Continuously- 2/3 or more of the time. Noisy/Distracting Environment Continuously- 2/3 or more of the time. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) NOProfessional References
Professional ReferencesPlease provide contact information for professional references.
Minimum Requests 0 Maximum Requests 4Recommended Jobs
Oracle DBA
Program Overview About The Role Job Summary : We are seeking an experienced Oracle Database Administrator (DBA) to manage, maintain, and optimize critical production databases in a secu…
Software Engineer / Machine Learning Senior
Software Engineer / Machine Learning – Senior iN 2 STEM Solutions, Inc. is hiring staff to support our client’s system software development and sustainment efforts. The selected candidates will be…
Warehouse Associate (12PM-9PM shift)
Job Description Our company is seeking a reliable and efficient Warehouse Associate to join our distribution center team. The Warehouse Associate will be responsible for performing general wareh…
SHIFT SUPERVISOR (FULL TIME)
We are hiring immediately for full time SHIFT SUPERVISOR positions. Location : UVA Health System - 1215 Lee Street, Charlottesville, VA 22908. Note: online applications accepted only . …
PHP/Laravel Developer
Full stack PHP/MySQL , Laravel Developer (Growth Potential to Development Manager/Director/Head of Development) Depends on what you bring to the table. Reporting to the company CTO, This posit…
Identity Governance and Administration (IGA) Engineer
Who we are: ShorePoint is a fast-growing, industry recognized and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who dem…
Jr. Full Stack Developer
TACG is seeking a Junior Full Stack Developer to join our team supporting the United States Coast Guard (USCG) in designing, deploying, and maintaining the Vessel Incidental Discharge Act (VIDA) Da…
Medical Specialist II- Ophthalmology (Charlotte-Western, NC/Greenville, SC and parts of VA)
Medical Specialist II – Charlotte, NC Known for its scientific and operational excellence, Regeneron is a leading science-based biopharmaceutical company that discovers, invents, develops, manuf…
Skilled Trades Sourcer
Skilled Trades Sourcer We are seeking a motivated and detail-oriented Skilled Trades Sourcer to join our team. The ideal candidate will focus on sourcing and identifying top talent for skilled …
Lead Barista - FT
Title: Lead Barista - FT Category: Retail EmploymentType: Full-Time Location: VA - Alexandria - Potomac - 2867 LocationType: retail JobLocation: Alexandria, Virginia 22305-0000 JobSummary: A Barnes & …