Release Cloud Support

Program Overview

About The Role

• Coordinate and assist with the release cycle of software or system updates.
• Ensure that new features, patches, or improvements are correctly integrated and deployed.
• Work closely with development, QA, and operations teams to ensure smooth rollouts.
• Monitor the system after the release for performance, bugs, and necessary improvements.
• Focus on maintaining and enhancing existing systems rather than designing them from scratch.
• Handle incident management and may work to ensure that enhancements meet user needs.
• Store the released software (source code, scripts, documentation, datasets, etc.) in a definitive library, in accordance with DevSecOps methodology.
• Validating the production-ready test outcome by unit testing and independent verification and validation (IV&V) and approved for production via the approved governance process.

*Position contingent upon Spring 2025 award*

Qualifications

• TS/SCI with Polygraph level clearance.
• BA/BS and 5+ years of experience; Masters and 3+ years of experience; an additional 4 years of experience may be considered in lieu of a degree.
• Expertise in release management processes and tools.
• Familiarity with continuous integration and continuous deployment (CI/CD) practices.
• Knowledge of version control, testing, and deployment automation.
• Communication and coordination skills for cross-team collaboration.

Desired

• Relevant certifications related to job function (CRM, DevOps, CSM, ITIL, CompTIA Project+)

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position based on experience and other factors.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.