Training Manager (Call Center)

Life Protect 24/7
Norfolk, VA
Training Manager (Call Center) Location Norfolk, VA :

Your mission is developing others.

Your passion is sales.

Nice to meet you.

Life Protect 24/7 is an inbound sales call center searching for an exceptionally talented and motivated leader who develops and trains new employees to be leaders in sales. If this sounds like you, you are a great candidate for our Full Time Inbound Call Center Trainer position.

How do you do that?

As a trainer you will lead a weekly class of 8-15 new employees to ensure they are ready to receive calls from diverse customers that have expressed interest in our product and service - a medical and security alert system that goes wherever you do. A service that helps rescue over 5,000 individuals every month.

The successful candidate will relay company standards, metrics, policys, goals, quality standards, and processes, and procedures to our team through servant leadership.

Sales is the heartbeat of our culture - enthusiastic representatives of our company and advocates for our clients. Our upbeat work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. The successful candidate will effectively educate and support sales representatives through their sales experience.

What we offer:

  • Competitive Pay
  • Weekly Pay
  • Paid Training
  • Paid Time Off
  • Medical, Dental, Vision, AD&D, and Life Insurance
  • HSA Options
  • 401k with Company Match
  • Employee Development Program
  • Employee Product Discount
  • Beautiful Call Center Work Space
  • Convenient access to walking trails and Norfolk Premium Outlets
What you offer:
  • Must be at least 18 years of age
  • High school diploma or equivalent
  • 2 years of experience training new employees in a call center environment
  • Experience in monitoring call quality, call queue, and coaching sales
  • Strong communication skills (verbal, written, and interpersonal)
  • A customer focused approach with adaptability to new situations
  • Ability to multitask, prioritize and manage time
  • Ability to motivate and engage a sales employees
Pay: $52,000 annually

Schedule: Monday-Friday 9am -6pm

If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.

Glad we met! We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.

Job Type: Full-time

Posted 2025-11-11

Recommended Jobs

Account Manager

The Wyant Group
Richmond, VA

Job Description Job Description Start your future in the right place. Take control of your personal and financial future. With a supportive salary, unlimited commissions, professional training…

View Details
Posted 2025-11-08

Senior Product Manager

Trader Interactive
Virginia Beach, VA

Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the sta…

View Details
Posted 2025-10-21

Summer Analyst - Mergers & Acquisitions

The McLean Group
McLean, VA

As a Summer M&A Analyst, you will gain first-hand exposure to the fast-paced world of middle-market mergers and acquisitions. The program provides a rigorous and immersive experience, designed to mir…

View Details
Posted 2025-11-12

Sharepoint Developer

Connect Talent Solutions
Newport News, VA

Connect Talent Solutions, Hampton Roads fastest growing, innovative staffing firm is looking to hire a talented SharePoint developer to create customized SharePoint solutions for our company.  As…

View Details
Posted 2025-09-29

Emergency Medicine Advanced Practice Clinician in Danville, VA

Danville Regional Medical Center
Danville, VA

Do you seek an opportunity to provide excellent patient care while advancing your career as a clinician? Look no further! TeamHealth has excellent an excellent opportunity for experienced physician a…

View Details
Posted 2025-11-12

Sr Automation Production Support Tester

System One
Reston, VA

Job Title: Sr Automation Production Support Tester Location: Reston, VA (hybrid – onsite monthly) Type: 6 month contract is possibility of extension Compensation: $75/HR - $78/HR depending on …

View Details
Posted 2025-11-12

Admin and Office Spec III

Virginia Department of Transportation
Chesapeake, VA

Job Identification 11095 Job Category Administration and Office Support Posting Date 11/06/2025, 08:31 PM Locations Abingdon Residency Apply Before 11/21/2025, 04:59 AM Job Schedule …

View Details
Posted 2025-11-07

Daycare Assistant teacher

Fun Farm Child Development Center
Manquin, VA

Summary Are you looking for a fun, and rewarding career? We are looking for individuals that love children, and want to offer an exceptional learning experience for all! This individual must be …

View Details
Posted 2025-10-20

Information Assurance Engineer

Peraton
Arlington, VA

Program Overview Peraton provides a secure, worldwide, high-performance communications network comprised of real-time interactive applications operating over a dedicated IP backbone with secure se…

View Details
Posted 2025-10-23

Hybrid Cyber Security Engineer

Shuvel
Arlington, VA

Hybrid Cyber Security Engineer Type: Contract Location: Arlington, VA Work Auth: USC Clearance: Active Secret. Must be able to obtain TS/SCI and DHS suitability prior to startin…

View Details
Posted 2025-09-12