PCN Parking Citation Coordinator (Administrative Technician)

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Introduction

Are you an individual who is energized by the feeling of supporting those who serve in a Public Safety organization within Prince William County? Are you a leader who thrives in a fast-paced work environment and is not afraid of a challenge? Are you a creative, multi-tasking, problem solving, organized individual with a background in customer service who is as capable of working in a team environment as you are working independently with minimal supervision? If so, then we want you to help support Prince William County's mission by becoming a “leader at all levels” within the Licensing Section of the Police Department.

Come join a dynamic team of business professionals doing meaningful work as a Parking Citation Coordinator , serving a key role in our Licensing Section. Become a part of a family comprised of nearly 1,000 employees and enjoy benefits such as paid holidays, accruing sick and annual leave, a shorter commute, and a rewarding career! We offer comprehensive health care plans, generous leave accrual, eleven (11) paid holidays, four (4) personal days, 401 and 457 investment plans and Virginia State Retirement. In addition, PWC offers access to training and career development opportunities to our staff.

About This Role:

This position is responsible for processing parking citations issued by our officers and Parking Enforcement. You will be responsible for quality controlling all handwritten parking citations and preparing contest paperwork and ensuring it is submitted to the courts in a timely manner. In this position you will act as the liaison between the county and the parking citation management vendor. The ideal candidate will have experience in gathering data and submitting reports using various software to include Microsoft Excel. Excellent organizational skills are a must as you will be scanning and filing all parking citations and being responsible for the efficient retrieval as requested.

The ideal candidate will have cash-handing experience as well as some knowledge of using a cash register and 10-key adding machine. Performing daily, weekly, and monthly cash, checks and credit card reconciliation. Experience in Microsoft Office to include Word, Excel and Outlook is a must.

This position also requires working as a team player and assisting the Licensing Section in all the various services that we provide to the department and public. These duties include assisting at the customer service window, fingerprinting citizens, providing information, and acting as the back-up for the False Alarm Coordinator as needed.

To view our hiring standards,

Minimum Requirements: High School diploma or GED and 1-year related experience in working in customer service setting. Preferences: The ideal candidate must have the following:

• Experienced in Microsoft Office software
• Experience handling confidential information
• Communicate clearly both verbally and in writing
• Cash handling experience
• Ability to work independently
• Maintain organized records

Special Requirements: This position must pass a criminal background check. Work Schedule: This position will work Monday - Friday 800 - 400 Starting Salary Range : $27.35 - $32.17 Note: The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the business needs of the department. To review the class description in its entirety, The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. We are a continuous learning organization, providing no-cost access to training and career development opportunities. We offer comprehensive, affordable health care options and other benefits to include:

• Excellent Pay
• The Virginia Retirement System
• Paid accrued annual and sick leave
• 11 paid holidays and 4 personal days
• Comprehensive medical, dental, and vision insurance
• Enhanced Parental and Medical Leave programs
• Life insurance
• Coverage of infertility treatments
• "Out-of-network" ground ambulance coverage
• Retiree health insurance credit benefit of $6.50 x years of service (maxed at 30 years)
• Flexible spending programs
• Employee assistance programs (EAP)
• Free access to online courses
• Credit Union membership eligibility
• Job security
• Opportunities for career growth, advancement specialization and so much more!

Prince William County Government full-time positions qualify for Public Service Loan Forgiveness. Work where you live and play ~ See yourself here!Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan. Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees