Front Desk Agent - South Branch Inn, Moorefield
Join Our Hospitality Family at South Branch Inn – Front Desk Agent Are you a people person who loves making others feel welcome? Do you thrive in a fast-paced environment where every day brings new faces and new opportunities to create memorable experiences? If so, we’d love to have you on our team at South Branch Inn in Moorefield, WV! As a Front Desk Agent, you’ll be the heart of our hotel—the smiling face that greets guests, the helping hand that ensures smooth check-ins and check-outs, and the friendly voice that answers questions and makes visitors feel right at home. At South Branch Inn, we live by the Taylor Hospitality Promise:“From Our Family to Yours, We Deliver Exceptional Experiences Every Step of the Way.” Compensation: $14.00/hr, part time What You'll Be Doing:
- Welcome guests with warmth, professionalism, and a genuine smile
- Handle check-ins, check-outs, reservations, and payments with accuracy
- Be the go-to expert for guest questions, local tips, and hotel services
- Assist with luggage, room keys, and making guests feel truly cared for
- Work closely with housekeeping and maintenance to keep operations running smoothly
- Solve problems with empathy and positivity when challenges arise
- Keep the front desk clean, organized, and running like clockwork
- A positive personality and a passion for people (hospitality is our business!)
- Strong organizational and communication skills
- Comfort with computers; knowledge of reservation systems is a plus
- Dependability, initiative, and a “team-first” attitude
- Flexibility to work different shifts—including evenings, weekends, and holidays
- Ability to stand for long periods, move quickly when needed, and lift up to 40 lbs
- Be part of a supportive team that values fun, teamwork, and growth
- Gain hands-on hospitality experience in a welcoming, family-style environment
- Opportunities to learn, grow, and take on new responsibilities
- Every day is different—you’ll never be bored!
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