Solutions Engineer

Job Description

Job Description

As a Solutions Engineer, you will work closely with Auterion's customers and partners to deploy our technology into their stacks and to support them during their integration journey. This role combines hands-on implementation of cutting-edge technology, with effective client & project management skills. You will solve quests ranging from hardware systems and sensor integration questions to flight control problems where you will interact with our teams to help our client bring their drones safely to the sky. You will be our interface to the customer's engineering team.

Responsibilities and Duties

• Solutions Adoption: Manage and support the end-to-end implementation of Auterion's technology into the applications & tech stack of our customers.
• Deal Support: Provide sales support by coordinating and managing sales-related activities, such as preparing and processing quotes, orders, and invoices.
• Technical Design: Work with the product engineering team on designing and implementing features (on an embedded linux and microcontroller/RTOS environment).
• Customer Engagement: Respond to customer inquiries and resolve issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
• Technical Documentation and Enablement: Closely work with Auterion's product engineering and support teams to further build & grow our product offerings and documentation.
• Cross-functional Collaboration: work with internal departments, such as finance, marketing, and operations, to ensure seamless communication and coordination of sales-related activities.

Qualifications and Skills

• 3+ years experience in a solutions or sales engineering role, ideally within startups, scale-ups with experience in robotics technologies an added bonus.
• Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.
• Proficiency in customer facing aspects of engineering, working and interfacing directly with customers.
• UAV piloting experience, with knowledge of drone flight control systems such as PX4 being a nice to have.
• Experience with Zendesk and/or other ticketing systems.
• Experience in software engineering (C++).
• Experience with Electrical and mechanical integration, modification, and prototyping.
• Mechanical design expertise; 3D printing, soldering, assembly, mounting and wiring of electronic subassemblies.
• Willingness to work flexible hours and travel internationally.
• Willingness to work with contested countries.
• US Citizenship required, with eligibility to obtain clearances.

Benefits

• Flexible working hours
• Stock Options
• Unlimited PTO
• Health Insurance (includes dental & vision)
• Medical flex spending
• Life Insurance
• Retirement Plan - 401k with company match
• Enhanced maternity & paternity leave
• Learning and development opportunities

About Auterion

We are building the leading software platform for AI-powered autonomous systems for enterprise and government customers. Our team is supporting the most important missions and solving the most challenging problems.

At Auterion, we bring together the sharpest minds who love to solve the hardest problems. Join a vibrant team built on innovation, openness, and excellence, where you'll be empowered to develop ideas, collaborate across all levels, and make an impact that matters.