Customer Support Specialist
Job Description
Job Description
Sales Support Specialist – Mechanicsville
Pay: $18
Hours: 8:00am - 4:30pm
About the job
Are you the kind of person who can juggle calls, emails, and coffee without breaking a sweat? We’re looking for a Sales Support Specialist who can keep customers happy and orders flowing for one of the top names in the automotive collision repair industry .
What You’ll Do
- Handle inbound and outbound customer calls with accuracy and professionalism
- Manage and process customer orders to ensure on-time delivery
- Verify customer info and provide clear answers about products, pricing, and availability
- Follow up to make sure every customer walks away satisfied
- Work closely with the sales team to spot upselling opportunities
- Stay sharp on all our product and service details
What You Bring
- Experience in customer service or a call center preferred
- Excellent communication and multitasking skills
- Strong attention to detail
- Proficiency with Microsoft Office Suite
- Bilingual in Spanish strongly preferred
- Familiarity with automotive parts is a bonus
- Flexibility to work occasional weekends or holidays
What You’ll Get
Our company offers a comprehensive benefits package to eligible employees, including:
- 12 days of paid time off (PTO)
- 1 floating holiday
- 6 paid company holidays
- Health, dental, and vision insurance
- Generous 401K match
- Supplemental insurance options
- Employer-paid life insurance up to $50,000
- Discounts through healthcare and payroll providers
Join a team where great service still matters and your work actually makes an impact.
Interested? Apply today to connect with our recruiter, and start the conversation.
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