Administrative Assistant
Job Description
Job Description
We are looking for an Administrative Assistant to support daily office operations for a credit union in Richmond, Virginia. This Contract position requires someone who can manage communications, maintain accurate records, and provide dependable administrative support in a fast-paced environment. The ideal candidate is organized, responsive, and comfortable using Microsoft Office tools to keep schedules, correspondence, and information flowing efficiently.
Responsibilities:• Manage incoming phone calls and direct inquiries to the appropriate team members while providing courteous and attentive service
• Coordinate calendars and arrange appointments to help maintain smooth day-to-day operations
• Prepare, update, and organize records through accurate data entry and document management
• Draft, send, and monitor email communications to support internal coordination and external responses
• Use Microsoft Word, Excel, Outlook, and PowerPoint to create documents, track information, and support reporting needs
• Assist with outbound calls and follow-up communication as needed to support administrative and service-related activities
• Maintain orderly files and office information so materials are accessible and up to date
• Provide general administrative assistance to help the team meet operational priorities and service expectations• Previous experience in an administrative support or office coordination role
• Strong verbal communication skills with the ability to handle inbound and outbound calls effectively
• Demonstrated customer service skills and a helpful approach when assisting others
• Accurate data entry skills with strong attention to detail and organization
• Proficiency in Microsoft Excel, Outlook, PowerPoint, and Word
• Ability to manage email correspondence and scheduling tasks efficiently
• Capable of handling multiple priorities in a structured and deadline-driven environment
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