Program Manager
Job Description
Job Description
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Lead, mentor, and develop cross-functional teams, including employees and contractors.
- Hold teams accountable for commitments while proactively removing obstacles and roadblocks.
- Facilitate the development of program plans, goals, objectives, policies, and procedures.
- Manage day-to-day program activities and ensure successful execution of deliverables.
- Build and maintain strong relationships with executive leadership, business stakeholders, vendors, suppliers, and technology teams.
- Define program goals aligned with business objectives and technology strategy.
- Monitor and communicate program status, schedules, budgets, risks, and overall performance.
- Collaborate with peer Program Managers to ensure successful delivery of enterprise initiatives.
- Manage the complete program lifecycle, including planning, resource allocation, procurement activities, risk management, scope management, and transition to operations.
- Develop and maintain program schedules, resource plans, risk registers, status reports, and project documentation.
- Promote a positive team culture focused on collaboration, accountability, and continuous improvement.
- Lead application development, support, enhancement, and modernization initiatives.
- Drive technical debt reduction and application refactoring efforts.
- Ensure applications meet performance, scalability, reliability, security, and compliance requirements.
- Support governance initiatives, audits, and regulatory compliance activities.
- Foster innovation and continuous improvement across programs and teams.
- Minimum 5 years of experience managing large programs and technical teams .
- Bachelor's Degree from an accredited institution.
- Strong experience leading business and technical teams through requirements gathering and documentation activities.
- Experience creating and managing Requests for Proposal (RFPs) and Statements of Requirements (SORs).
- Strong understanding of Software Development Lifecycle (SDLC) methodologies.
- Extensive experience with both Agile and Waterfall program management methodologies.
- Experience balancing project scope, schedule, budget, and quality objectives.
- Strong analytical, organizational, and decision-making skills.
- Excellent leadership and team-building abilities.
- Exceptional written and verbal communication skills.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Experience analyzing and documenting business and system processes.
- Knowledge of process engineering and business process improvement methodologies.
- Strong stakeholder management and vendor management experience.
- Microsoft Project
- Microsoft Visio
- Microsoft Office Suite
- Azure and/or AWS Cloud Platforms
- DevOps Methodologies
- CI/CD Pipelines
- Version Control Systems
- Agile/Scrum Frameworks
- SDLC Management
- Application Lifecycle Management (ALM)
- PMP Certification
- Experience working within a Program Management Office (PMO) environment.
- Experience managing enterprise application development and support programs.
- Experience leading application modernization initiatives.
- Knowledge of security standards, compliance frameworks, and governance practices.
- Experience supporting internal and external audits.
- Tolling industry experience preferred.
- Strong leadership presence with excellent emotional intelligence (EQ).
- Proven ability to lead diverse teams and manage competing priorities.
- Results-oriented with strong ownership and accountability.
- Excellent problem-solving and critical-thinking skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong focus on quality, delivery excellence, and continuous improvement.
Flexible work from home options available.
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