Quality Control Supervisor
- Safety & Compliance
- Ensure strict adherence to all plant safety requirements, including the proper use of PPE, and enforce safety protocols within the QC lab and production areas.
- Lead and participate in safety meetings, conduct audits, and drive a culture of safety and compliance.
- Quality Oversight & Testing
- Supervise daily testing and validation of raw materials, in-process samples, and finished goods.
- Review and approve QC results, ensuring compliance with SOPs and defined specifications.
- Maintain oversight of quarantined materials in both physical storage and the ERP (Syspro) operating system, coordinating release or proper disposition with production and corporate lab teams.
- Team Leadership & Development
- Lead, train, and mentor QC Technicians and other staff on testing procedures, documentation practices, and problem-solving.
- Establish team schedules, manage workloads, and ensure accurate and timely completion of QC tasks.
- Provide coaching, feedback, and support to develop strong technical and analytical skills within the team.
- Communication & Collaboration
- Act as the primary liaison between the QC lab and production teams, ensuring timely communication of results and quality-related concerns.
- Provide recommendations to operators and management regarding process adjustments to maintain product quality.
- Partner with Research & Development lab personnel for escalations, advanced testing, or issues beyond local plant protocols.
- Process Improvement & Documentation
- Audit, create, and revise SOPs to ensure effective and accurate testing methods are in place.
- Utilize statistical analysis and trend monitoring to identify quality issues and drive continuous improvement initiatives.
- Maintain accurate records in Microsoft Excel, ERP (Syspro) systems, and other quality documentation platforms.
- Inventory & Supplies
- Oversee QC lab supply needs, approving and coordinating orders as necessary.
- Monitor weekly and monthly cycle counts, ensuring accuracy and compliance with inventory controls.
- Additional Duties
- Support trial production runs and collaborate on new product introductions.
- Ensure QC work areas remain clean, organized, and audit-ready.
- Perform other duties as required to support production quality and customer satisfaction.
- Proven leadership experience in a manufacturing environment required.
- Prior Quality Control/Assurance experience strongly preferred, including supervisory or lead roles.
- Strong knowledge of testing methodologies, SOP management, and statistical analysis.
- Exceptional attention to detail, organizational skills, and commitment to accuracy.
- Excellent communication skills, both written and verbal; bilingual (Spanish) a plus.
- Proficiency with ERP systems (Syspro and formulator preferred) and Microsoft Excel.
- Strong math skills and comfort with different units of measure (UOM).
- Ability to train, mentor, and motivate team members effectively.
- Must be able to lift up to 70 pounds and use lab/testing equipment with dexterity.
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