Per Diem Billing Coordinator

Main Purpose of the Role:

-Responsible for invoicing Demurrage & Detention activity associated within the US.

-To ensure all invoices are produced and sent to Customers on a timely basis, within 30 days following FMC guidelines. Ensure that invoices are accurate, and reflective of ZIM Per Diem Terms services provided.

-Resolve day-to-day issues that may interrupt, delay or prevent billing from being produced and sent within targeted timelines and accuracy levels.

Main Tasks:

• Analyze Ready for Billing Segments and Create invoices for all Detention and Demurrage within 30 days of the end move date.
• Manage any necessary discount processing pre or post invoicing as required.
• Identify and report incorrect/incomplete data that prevents invoicing
• Validation of invoices and research discrepancies, provide backup to Management, or other stakeholders as needed.
• Ensure invoicing is in full compliance with all relevant tariffs, rules and regulations.
• Any other responsibilities as needed or assigned by ZIM Management
• Participate and be trained in demurrage system developments; Identify issues and opportunities.
• Monitor and provide feedback related to invoicing, root cause issues, developments etc.
• Follow all procedures and guidelines for best practices and waiver/discount processes. Provide feedback and suggestions for process improvement and best practices.
• Follow training plans and provide feedback on training and development. Insure you to be up to date with all systems and system developments.
• Self-manage processing/performance reports, to be coordinated with Department and ZIM Management

REQUIREMENTS

• Associate degree or bachelor’s degree (B. A.) from four-year college or University is preferred
• 1 – 2 years or more related experience.
• Process and Processing experience/aptitude.
• High level of expertise in Excel/ Microsoft Office and distributed computing application environment.