Customer Service Advisor - Lynchburg VA Area
Job Description
Job Description
A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers’ account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
Recommended Jobs
Flatbed Truck Driver - $2600 Onboarding Pay (Blacksburg)
Hiring CDL-A Truck Drivers WORK HARD. REST RIGHT. - We get you home every weekend YOUR MILES. YOUR PAY. - Earn $1,200 weekly minimum + bonuses START STRONG. EARN FAST. - $1,500 sign on, plu…
Senior AI/ML Engineer
Senior AI/ML Engineer Location: Herndon, VA (Hybrid Work) Preferred: US Citizenship Node.Digital is an innovative solutions development company that combines agile development services wit…
OTR Hazmat Company Driver W2 Job in Chesapeake, VA by Silvicom
Hazmat Company Truck Driver (W2) - Chesapeake, VA Join Silvicom as a professional CDL A driver in Chesapeake, VA. We specialize in transporting hazmat materials nationwide, providing our drivers…
Assistant Professor Undergraduate Education
Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth leadership and service. CURRENT STUDENT or EMPL…
Licensed Practical Nurse (LPN) - Chantilly, VA
Job Description Position: Licensed Practical Nurse (LPN) - Chantilly, VA Company: ATC Healthcare Location: Chantilly, VA Program: Day Program Job Overview: ATC Healthcare is hiring a Licensed Pract…
Engineering Lead (Python & Django)
Allocore powers the leading government loans, grants, and fraud prevention programs with a unified cloud-based platform built for efficiency and security. Our advanced solutions power the largest and …
Insider
*Must be at least 16 years old *Personal responsibility and accountability *Pride (in both self and team) *Hospitality, and what it means to delight Guests *Self-motivation and initiative *Inte…
Senior Lead Tester (508 Trusted Tester)
QA Tester Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a QA Tester . This is a full-time and hybrid role. Role…
Greeting Card Merchandiser
Job Description Job Description Part-Time Contract Ongoing Merchandising Work Designer Greetings is looking for a Retail Merchandiser to service the greeting card department at Gabe's 2…