Hourly Administrative Assistant

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Summary: At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It's a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Typical Duties Virginia Commonwealth University is seeking an hourly Administrative Assistant to join the staff of University Counseling Services. The role of the Administrative Assistant is essential as it aids University Counseling Services in its mission to create an environment that fosters student growth, development, and psychological well-being through direct clinical service, education, and prevention. The Administrative Assistant assists with day-to-day front desk operations and works under the general direction of the UCS Office Manager.

• Promptly and politely greet and assist all visitors that enter University Counseling Services.
• Provide general information about services offered by the department.
• Answer phone calls and route callers to the appropriate party.
• Schedule clinical appointments as outlined in the clinical services manual.
• Provide backup reception coverage for either campus upon request.
• Implement all relative temporary procedural and policy changes/updates.
• At the request of supervisor assist with the training of clinical staff and administrative
• Support staff regarding front desk policies and procedures.
• Provide assistance with travel requests at the request of supervisor.
• Utilize VCU proprietary systems for purchasing upon request of supervisor.
• Secure room reservations for special events and outreach programs.
• Coordinate internal office/room assignments upon request.

Assist with special projects/tasks as assigned by the Office Manager or Director upon request. Typical Education and Experience

• High school diploma or GED/equivalent or equivalent combination of education and related work experience.
• Excellent verbal, writing, problem-solving and organizational skills.
• Intermediate knowledge of computer and Microsoft Office applications and Google programs.
• Able to work independently, use sensible judgment and make decisions.
• Weekday availability between the hours of 8am and 8pm.
• Must not be a current or incoming VCU student.

Preferred Qualifications

• Associate's Degree.
• Ability to work well with individuals with diverse backgrounds.
• Experience working in a fast-paced work environment with high inbound call volume.

Special Instructions Applicants Letters of interest should be addressed to Helene Vango UCS Office Manager.

Salary Range: 18.00/hr

Position Details:

Department: DSA - University Counseling Services Employment Type: H1 - Hourly Restricted Status: No FTE: 50% Exemption Status: Non-Exempt

Contact Information:

Contact Name: Helene Vango

Contact Email: [email protected]