Contract - Sales Operations Analyst I

Electrify America is committed to revolutionizing the way people charge. As the country's largest open DC fast charging network, Electrify America is actively contributing to electrifying mobility today and building a more sustainable future.

At Electrify America, we value innovation, collaboration, and a commitment to sustainability. We strive to establish a diverse and inclusive workplace where employees can develop personally and professionally. As a team member at this rapidly growing company, you can work on state-of-the-art technology and join a team making a significant impact in the world. If you're interested in joining a dynamic, innovative company, Electrify America is a place where you can learn, grow, and make a difference!

Role Summary

The Sales Operations Analyst I will support the Electrify Commercial B2B sales team with all revenue recognition activities and generate and maintain several commercial reports. The Sales Operations Analyst I will collaborate with account managers and accounting to ensure that the correct project revenue is recognized as per revenue milestones and KPI targets.

The successful candidate will also have demonstrated experience with managing systems and CRM tools such as Salesforce. The Analyst I will be the point of contact for any system access and ticket submissions.

Role Responsibilities

CRM Systems (e.g., Salesforce) – 65% of time

• Through internal coordination with management, develop and maintain requirements for CRM system functionality, reporting, and dashboards.
• Centered around KPIs, develop automate reports and insight dashboards to drive visibility and insights into the overall sales process
• Ensure data integrity and accuracy
• Collaborate to tract workflow development tickets and overall progress
• Collaborate with Marketing colleagues for lead tracking

Billing System/Process Support 35% of time

• Support client-facing report development/upkeep. Create standardized processes and templates for scalability.
• Support internal financial report development and upkeep.
• Ensure accuracy of billing information, project documentation, costs. Upload into internal billing systems.
• Support standardization of processes/documentation.

Qualification Requirements

Required Education

• Bachelor's Degree

Desired Education

• MBA or Master's Degree

Skills

• Resourceful, adaptable and results oriented with a positive attitude and the ability to contribute to a team environment
• Must be able to establish a high level of credibility with all levels of internal and external stakeholders
• Ability to communicate with all levels of employees from technical to non-technical clients; strong written, verbal, analytical and presentation skills
• Analytical and conceptual thinking – using logic and reason, creative and strategic
• Influencing and negotiation skills
• Experience in communicating with executive level audiences. Ability to develop and effectively communicate data-driven presentations at multiple levels within the organization and with partner agencies
• Comfortable in bringing people, processes or systems together to achieve common goals
• Highly organized: used to working to tight deadlines and able to work under own initiative

Required Specialized Skills

• Extremely deadline and deliverable oriented
• Demonstrated record of precision & integrity in past work assignments
• Knowledge and understanding of B2B sales cycles and business development approaches
• Success in developing strong working relationships across many layers of an organization, outside agencies and vendors
• Experience in CRM tools (Salesforce)
• High attention to detail
• Leadership and organizational skills
• High-level proficiency in Microsoft Excel, Word, and Outlook.
• Excellent communication skills

Desired Specialized Skills

• Experience in industries including sustainability, cleantech, renewable energy, business services
• Technical sales experience

Work Flexibility

• Domestic travel may be required; estimated at 10-15%

Electrify America, LLC is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.

This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.

Electrify America endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.