FLOD Risk Manager II (Enterprise Technology) (Hybrid or Remote)

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The First Line of Defense (FLOD) Risk Manager II is the risk champion within the line of business function. The FLOD Risk Manager II will play a critical role in supporting Line of Business (LOB) senior management in ensuring that a cohesive structure and process exists to manage the various risk impacts that face the line of business. Responsibilities include collaboration with the LOB to implement the integrated risk management framework, as a key component of the Enterprise Risk Management (ERM) Program. The integrated risk management framework sets forth the enterprise level governance, policies and practices to proactively identify, assess, mitigate, monitor, and report on risk exposures in LOBs.

Position Accountabilities

• Build relationships with all levels of leadership to effectively manage risk within the LOB.
• Collaborate between first and second line of defense to implement the framework for standards and practices relative to risk management, in the context of the broader ERM program, for all business and functional units in the LOBs. Work with the Director of Enterprise Risk Management to ensure the risk framework effectively aligns with the ERM strategic vision and operating model; and provides the desired level of governance and reporting to Senior Management and the Board.
• Play a lead role in the identification, evaluation, and remediation of risk deficiencies and risk events including root cause analysis and process improvement recommendations. Partner with appropriate second and third line areas such as BSA/AML, Compliance, Audit, Fraud, Legal, Security, Operational Risk, etc., as necessary to ensure risk events are properly addressed, documented and reported.
• Utilize effective challenge to promote two-way dialogue on strategic business and risk decisions, provide transparency to business and risk leadership before issues arise, and enable the business to grow within established and agreed upon risk appetite.
• Engage in research, peer networking, and experience to anticipate critical risk issues impacting the LOBs.
• Collaborate with other Risk Managers of LOBs and second line partners, to develop and implement well-managed risk practices.
• Drive the implementation and execution of the risk management framework across the business entity, including the implementation of the Archer - Integrated Risk Management (IRM) solution.
• Present to LOB and Risk Management executives and senior management as necessary.
• Participate on any management level committees as appropriate relative to risk and compliance oriented activities.
• Partner closely with management on the development of key risk metrics, process controls, new products, change controls, business cases, risk assessments, policies & procedures, incentive plans, and LOB risk profile. Ensure appropriate coverage of controls and KRI's for business risk taking activities.
• Interact with regulators as needed and maintain a working knowledge of Federal and State banking laws and regulations.
• Obtain and maintain necessary training to keep current on regulatory compliance and bank operations.

Organizational Relationship

This position reports directly to the Director, FLOD Risk

Internal - Extensive contact with LOB leadership and Risk Management teammates. Frequent contact with executives, other LOB leadership, and audit teammates. External - Occasional contact with regulatory agencies regarding policies and procedures. Contact with third party vendors.

Position Qualifications

Education & Experience

• Bachelors degree in Business or a related field or equivalent experience.
• Must have 10 or more years of combined experience in consumer banking leadership and/or risk management.

Knowledge & Skills

• Experience in risk management and regulatory compliance as it relates to consumer banking.
• Strong communication skills both verbal and written.
• Deep understanding and experience in assessing risk in each component of a complex LOB.
• Demonstrated leadership capability, including knowledge of process review improvement techniques and the ability to lead through change.
• A proven track record of establishing a proactive, constructive dialogue and partnering effectively with business leaders.
• Advanced written, oral, interpersonal and negotiating skills with ability to prepare and present technical presentations and guide internal customers.
• Advanced PC skills including word processing, spreadsheet and database applications.
• The FLOD Risk Manager may be assigned to stakeholders in Consumer Banking, Business Banking, Wholesale Banking, Wealth Management, Home Loans, Consumer Lending, Product Management, Marketing, Digital and Customer Experience functional areas. Direct demonstration of experience or equivalent combination of education and experience, transferable skills from second or third lines of defense in the execution of risk and control self-identification, new product risk assessment and issue management across these functions is preferred.
• Regulatory compliance experience FINRA, OCC, CFPB and FRB desired.

Critical skills required to support the Enterprise Technology LOB

• Demonstrated experience in risk management incident or issue management including risk articulation, root cause analysis and construction of corrective action plans; preferred experience in remediation of regulatory matters, internal audit issue, fraud prevision strategies and technology incident management.

• High acumen of technology risk management and executive presence with senior managers to drive collaboration and decisions

• Sensitivity to customer experience and brand protection in development of communications and customer facing remediation actions
• Strong project management skills in a rapid pace environment to ensure containment of incidents as quickly as possible, ability to influence senior managers and functional leads, ability to hold others accountable for assigned action items and schedules

• Ability to distill large amounts of information and simplify into actionable steps
• Strong written and verbal communication to keep executive management informed of containment and remediation actions
• Attention to detail in a complex, fast moving, changing situation

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting

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