Plumbing Project Field Manager

Job Description

Job Description

Are You Ready to Lead, Teach, and Make a Difference?

If youre a skilled plumber who loves the trade not just the work, but the craft, the pride, and the people this is your opportunity to elevate your career. At Mr. Rooter Plumbing of Virginia Beach, were looking for a Field Plumbing Project Manager who is passionate about teaching, coaching, and inspiring others to reach their full potential. Youll guide projects, mentor technicians, and help shape the next generation of plumbing professionals while being part of a team that values excellence, enthusiasm, and integrity.

About Us:
At Mr. Rooter Plumbing of Virginia Beach, we dont just fix pipes we build people. Our mission is to deliver world-class plumbing service while developing a high-performing, growth-minded team. We believe in professionalism, excellence, and enthusiasm in everything we do.

Your Role:
The Field Plumbing Project Manager leads our field operations, ensuring that every project is completed with quality, safety, and customer satisfaction in mind. This person drives results by training and mentoring our plumbing professionals, managing projects efficiently, and fostering a culture of accountability and continuous improvement.

What You'll Do:
Communicate clearly with customers, vendors, and internal teams to deliver outstanding service.
Lead and manage installation crews, ensuring clear accountability and high team morale.
Lead and manage field plumbing operations and projects from start to finish by overseeing job scheduling, dispatch coordination, and worksite readiness.
Coach, train, and mentor field technicians and apprentices in technical and customer service excellence
. Conduct pre-job walkthroughs and post-job quality checks.
Schedule, coordinate, and inspect project work to ensure quality, timeliness, and profitability.
Collaborate with Sales, Service, and Supply Chain teams to streamline operations.
Promote teamwork, enthusiasm, and a positive company culture.
Track and improve KPIs efficiency, profitability, warranty calls, and customer satisfaction.
Ensure compliance with plumbing codes, safety standards, and company policies.
Handle escalations and serve as a point of contact for clients on major projects.

What Were Looking For:
3+ years experience managing crews plumbing crews that perform underground sewer and water line replacements. Pipe lining and rehabilitation, water heater installations, and more.
Natural leader with passion for developing others.
Strong knowledge of residential/commercial plumbing systems and code compliance.
Tech-savvy and comfortable with project tracking tools (ServiceTitan a plus).
Positive, professional, organized, proactive, and comfortable juggling priorities.
Licensed journeyman/master plumber preferred but not required.

What Youll Get:
Competitive salary + performance-based bonus structure
Company vehicle, gas card, phone, and tablet
Health, dental, and vision insurance
Paid time off and holidays
Ongoing leadership training and advancement opportunities
401K with company match

Join a Team You Can Be Proud Of
Mr. Rooter is a nationally recognized namebut at our Virginia Beach location, were a local team that takes pride in doing the right thing for our customers and our crew. If youre a driven leader ready to elevate our install operations, we want to hear from you.