Service Technician
Job Description
Job Description
Description:
The Service technician is responsible to perform service and maintenance on residential & commercial pools. Must be a team player, ability to problem solve and have good driving record
- Train helper using the chemical testing kits and on-site training for all service repairs, opening and closing and maintenance of swimming pools.
- Responsible as liaison between the customer and the Service Manager.
- Purchase items (completing paperwork properly) as needed for customers.
- Report any problems with vehicles immediately to Service Manager.
- Forward any service issues and/or requests to Service Manager in writing for scheduling and customer contact.
- Assist other departments as necessary.
- Perform service jobs as needed and follow up with Service Manager of any repairs necessary.
- Preparing and loading truck
- Maintain a neat and clean vehicle
- Ordering parts when necessary for repairs.
- Properly out purchase orders
- Properly fill out Work Orders at job site with details of work performed and items used. Leave a door knocker at each job site
- Communicate with customer and manger any recommended managers
- Call Manager at end of day before returning to shop
- Return to shop at end of day to secure truck
- Turn in Work Orders and Time Sheets each morning to Manager.
- Lifting of products up to 50lbs
SKILLS AND ABILITIES:
- Ability to communicate, both verbal and written, with company managers, staff, trainees and clients.
- High energy level; independent thinker; tenacity in problem solving; attention to detail.
- Ability to organize, prioritize and complete tasks within the allotted time frame.
- Must have a valid driver's license.
- Pool, Plumbing and Minor electrical desired but willing to train.
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