Protocol Officer - Mid - I-PRO-0001* (KEY)

Job Description

Job Description

PD 17: Protocol Officer – Mid

The Protocol Officer – Mid, is a core member of the protocol team responsible for the detailed planning and hands-on execution of official visits, ceremonies, and special events. The mid-level Protocol Officer works under the guidance of senior protocol staff to manage a variety of

logistical and procedural tasks, ensuring that all events are conducted with precision and in accordance with established etiquette. The contractor will manage direct coordination with distinguished visitors and their staffs, manage event components from start to finish, and serve as

a knowledgeable resource on protocol matters for the organization.

Duties May Include:

• Coordinate the end-to-end logistics for visits by distinguished guests, including arranging accommodations, transportation, and detailed itineraries.

• Draft and prepare essential event documents such as official agendas, biographies, scene-setters, and sequence of events.

• Serve as an official escort for visitors, accompanying them to meetings and events to ensure their needs are met and the schedule is maintained.

• Assist in the planning and execution of official ceremonies and social functions, with specific responsibility for tasks like seating arrangements, invitation management, and menu coordination.

• Function as a point of contact for inquiries from internal staff, external organizations, and vendors regarding event logistics and protocol requirements.

• Manage the inventory of official gifts, flags, and other protocol assets, and assist with the selection of appropriate gifts.

• Conduct research on cultural customs, biographical information, and diplomatic etiquette to support event planning.

• Provide on-site support during events, including managing registration, directing guests, and resolving logistical issues as they arise.

Required Skills:

• Education - A minimum of a Bachelor’s degree in Business, Political Science, International Relations, Public Administration, or a related field.

• Experience: A minimum of 5 years of professional experience in protocol, event planning, or a closely related field such as military aide, VIP hospitality, or government affairs. In lieu of a bachelor’s degree, 10+ years of experience is required.

• Coordination: Demonstrated experience managing logistics for meetings, conferences, or official visits.

• Communication: Strong written and verbal communication skills, with experience drafting professional correspondence and event-related materials.

• Interpersonal Skills: A proven ability to interact with poise and confidence with individuals from diverse backgrounds, including senior officials.

• Technical Skills: Proficiency with event management software and databases.

• Problem-Solving: The ability to anticipate potential issues and demonstrate resourcefulness in finding solutions in a fast-paced setting.

Desired Skills:

• Formal Training: Completion of a protocol or event management certificate program.

• Government/Military Experience: Prior experience working within a government or military environment.